1、负责筹开酒店物资采购工作计划和预算的制定及实施，确保酒店物资供应正常运转。 　　2、调查研究酒店各部门的物资需求及消耗情况，熟悉各种物资的供应渠道和市场变化情况，做到心中有数。指导并监督下属开展业务，不断提高业务技能，确保酒店物资的正常采购量。 　　3、 制定采购计划，统筹策划和确定采购内容，减少不必要的开支，以有效的资金，保证物资供应，按计划完成酒店各类物资的采购任务，并在预算内尽量减少开支。 　　4、 基本了解和掌握酒店所需各种物资的名称、型号、规格、单价、用途和产地。 　　5、 了解商业信息、市场行情、掌握同类产品在不同产地或不同供应商在价格、质量等方面的差别。 　　6、 制订各部门工作计划、管理制度、工作流程、部门培训并督促员工贯彻执行。 　　7、 与酒店各部门保持密切联系，充分了解各部门的物料需求状况。保证食物、酒水及其它必需物料的及时供给。与货仓随时保持沟通，以确保物料库存数据的准确性。 　　8、 充分了解酒店日常用品、各类耗材及食品的市场价格，定期对市场进行调查，确保以合理价格购进物料。        9、工作地点根据公司业务发展需要统筹安排相应工作地点。

工作职责：  1、结合公司业务发展需求，为公司寻找和筛选酒店管理输出潜在项目和合作方；主要拓展格兰云天·阅品牌酒店。 2、深度挖掘市场潜在资源，重点负责业务开发城市及周边区域内渠道布局的规划并积极拓展。 3、收集并掌握酒店行业政策、市场动向，制定项目拓展策略，定期提交年、季、月度的业绩完成情况分析。 4、跟进合作项目，开展项目考察、项目分析、尽职调查、风险评估，进行市场调研分析，撰写项目定位、策划及实施方案并提出建议，为项目开发和运营管控提供决策支持。 5、实施开展酒店项目发展工作，包括项目接洽、业主沟通、项目调研、价值判断、合同签约跟进等，负责合作项目开发、洽谈及合同签订工作，负责业主沟通工作和关系维护。 6、从签约完成到开业前全程的跟进及内外协作，确保业务顺畅开展；与业主方代表/投资人保持良好沟通。 任职资格：  1、本科以上学历优先；  2、丰富的酒店项目资源和人脉关系；  3、熟悉酒店行业，具备大型酒店集团/酒店管理公司项目拓展、业务发展岗位经验为佳；  4、熟悉品牌管理输出的工作流程及相关知识，熟知相关政策法规；  5、良好的表达能力、沟通协调能力、学习能力、执行力，强烈的责任心和抗压能力。

工作职责： 1.根据部门年度发展计划，实施开展格兰云天·阅品牌项目发展工作； 2.积极寻找社会优质资源，拓展以全权委托管理为主的公司品牌连锁发展业务； 3.进行项目实地调研，包括市场调查、信息搜集整理、专题研究、报告编写等； 4.与各类发展渠道维系良好的合作关系； 5.完成部门宣传营销、客户档案管理、合同更新等日常工作； 6.完成品牌事业部总经理交办的其他工作。 任职资格： 1.男女不限、年龄25-40周岁； 2.大学专科以上学历； 3.具有一定酒店开发工作经验或2年以上中端品牌酒店运营工作经验的优先；具有酒店行业资历或资源；带项目入职的条件可适当放宽。 4.出色的人际交往能力，具有一定的社会关系资源； 5.求知欲强，具有良好的学习能力、书面写作能力。

1、负责华东区域内酒店加盟项目的开发工作； 2、带领团队完成项目拓展任务； 3、负责寻找适合开设酒店的物业和发展潜在投资人； 4、负责对酒店项目进行市场调研和评估，并向意向加盟商介绍品牌结合产品理念、加盟模式、公司政策、树立维护品牌的良好形象； 5、加盟店签约并协助筹建； 6、配合执行酒店集团品牌宣传及维护的相关事宜。 职位要求： 1、国内知名连锁品牌商务拓展部门经理及以上岗位经验； 2、全国金融、地产类经理及以上岗位经验； 3、投资人、物业方面资源丰富； 4、有较强的谈判能力； 5、有组建团队和带领团队的管理能力； 6、思维敏捷、逻辑清晰、勇于挑战。 薪资结构： 综合工资+绩效+分红

1/   协助处理公司合同审核修改、盖章、流程审批、案件证据资料准备、档案归档、系统录入 2、协助处理公司纠纷案件、文件拟写、函件回复 3、协助处理公司法律相关事务，定期汇总并形成报告; 4、协助处理部门交办的其它相关工作。

【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. the Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment Management Reporting: Focused, innovative and balanced reporting that stimulates management action Business Support: Provision of the highest standards of financial and commercial support to the Business Investment Optimizing returns on capital investment Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting Investment in People: Ensuring the best person in each job, in an environment of continuous development Cash & Working Capital: Optimize cash position in an environment of tight control 【任职要求】 What are we looking for? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • University qualification and above. • Finance / Accounting major and certified, e.g. ACCA/ CPA. • 5 year in hotel accounting with at least 2 years in similar position with an international hotel. • Fluent in oral and written English to meet business needs. • Possess system skills in OnQ, Check SCM, SUN, OPERA / OnQ PMS, MICROS, HRLINK, • Proficient in Microsoft Windows, Word, Excel and PowerPoint. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

面部护理美容师核心负责为顾客提供专业面部护理服务，精准判断皮肤问题并定制护理方案，同时维护客户关系与工作区域卫生。 核心工作职责 1. 面部护理服务：执行全套面部护理流程，包括皮肤清洁、补水保湿、美白淡斑、抗衰紧致等，熟练操作美容仪器（如导入仪、光子仪），确保服务安全有效。 2. 皮肤诊断与方案定制：通过观察、沟通判断顾客皮肤类型（干性、油性、混合性等）及问题（敏感、痘痘、细纹等），针对性推荐护理项目与居家护肤建议。 3. 客户沟通与维护：服务中主动了解顾客感受，解答护肤疑问；服务后跟进效果，建立客户档案，提升复购率与满意度。 4. 卫生与物料管理：严格清洁消毒面部护理工具（如毛巾、美容刷）与仪器，整理工作区域，确保符合卫生标准。 5. 专业技能更新：学习最新面部护肤技术、产品成分知识（如玻尿酸、视黄醇功效）及护理手法，提升服务专业性。

面部护理美容师核心负责为顾客提供专业面部护理服务，精准判断皮肤问题并定制护理方案，同时维护客户关系与工作区域卫生。 核心工作职责 1. 面部护理服务：执行全套面部护理流程，包括皮肤清洁、补水保湿、美白淡斑、抗衰紧致等，熟练操作美容仪器（如导入仪、光子仪），确保服务安全有效。 2. 皮肤诊断与方案定制：通过观察、沟通判断顾客皮肤类型（干性、油性、混合性等）及问题（敏感、痘痘、细纹等），针对性推荐护理项目与居家护肤建议。 3. 客户沟通与维护：服务中主动了解顾客感受，解答护肤疑问；服务后跟进效果，建立客户档案，提升复购率与满意度。 4. 卫生与物料管理：严格清洁消毒面部护理工具（如毛巾、美容刷）与仪器，整理工作区域，盘点护肤品库存，确保符合卫生标准。 5. 专业技能更新：学习最新面部护肤技术、产品成分知识（如玻尿酸、视黄醇功效）及护理手法，提升服务专业性。 我可以帮你进一步细化该岗位的任职要求（如学历、证书、经验年限），或者生成一份可直接使用的招聘文案，需要吗？

核心工作职责 1. 面部护理服务：执行全套面部护理流程，包括皮肤清洁、补水保湿、美白淡斑、抗衰紧致等，熟练操作美容仪器（如导入仪、光子仪），确保服务安全有效。 2. 皮肤诊断与方案定制：通过观察、沟通判断顾客皮肤类型（干性、油性、混合性等）及问题（敏感、痘痘、细纹等），针对性推荐护理项目与居家护肤建议。 3. 客户沟通与维护：服务中主动了解顾客感受，解答护肤疑问；服务后跟进效果，建立客户档案，提升复购率与满意度。 4. 卫生与物料管理：严格清洁消毒面部护理工具（如毛巾、美容刷）与仪器，整理工作区域，盘点护肤品库存，确保符合卫生标准。 5. 专业技能更新：学习最新面部护肤技术、产品成分知识（如玻尿酸、视黄醇功效）及护理手法，提升服务专业性。

【岗位职责】 1.配合楼面经理做好前厅日常管理工作，并与厨房保持密切联系，确保楼面的服务质量，直接对楼面经理负责，严格执行公司的规章制度，做好楼面经理的助手，对领导分配的任务按时、按质、按量完成； 2.检查工作：每日检查设备、家具、餐具的摆设及其完好情况，检查服务用品及清洁卫生，检查库存物资，检查仪容仪表； 3.了解当天的急推与估清，布置重点推销菜式，了解当餐用餐人数及要求，合理安排餐厅服务人员的工作，督促服务员做好清洁卫生和餐、酒具的准备工作； 4.热情帮助，耐心辅导，搞好现场培训，并带领属下员工严格按操作规范进行接待，要认真检查餐前工作、餐中督导和餐桌收尾，检查物品、餐具摆放是否符合标准，随时注意就餐人员动态和服务情況，要在现场进行指挥，遇VIP 客人接待，要亲自上台服务，以确保服务的高水准； 5.加强与客人的沟通，了解客人对饭菜的意见，整理客人档案情况，妥善处理客人的投诉和质询，并及时向经理反映； 6.定期检查设施设备和餐具盘点，做好公司的财产管理工作，制定并执行卫生标准，有问题及时向经理汇报； 7.注意服务员的表现，随时纠正他们在服务中的失误、偏差，做好相关工作记录，作为评选每月最佳员工的依据，做好员工考勤和评估工作； 8.熟练掌握店内服务项目及出品的详细情况，熟悉菜牌、酒水牌，熟记每天供应的品种； 9.做好收市检查工作，关闭所有门、窗、水、电、气，做好安全和节电工作； 10.积极完成经理交派的其它任务。 【岗位要求】 1.有良好的团队领导精神及执行力，工作认真负责，作风正派； 2.熟悉餐饮前厅的经营管理工作，具有较强的工作责任感和敬业精神； 3.高端餐饮及酒店同岗位3年以上管理经验者优先考虑。 该职位为项目储备，项目地点为山西太原、广东珠海、浙江杭州、陕西西安

【岗位职责】 1、负责餐厅日常收银工作，包括现金、移动支付、刷卡等收款方式的结算与核对； 2、准确记录每笔交易，确保账目清晰、无差错； 3、为顾客提供高效、友好的结账服务，解答顾客关于账单的疑问。 【岗位要求】 1、具备基本的数学计算能力，能够熟练操作收银系统及相关设备； 2、工作细致认真，责任心强； 3、年轻人，35以下。 【薪资待遇】 工资4000，月休俩天，生意不忙，店里氛围很好 联系电话18120568236电话微信同步

【岗位职责】 1、负责规划公司的市场发展策略，把握公司在行业中的发展方向，完成公司在行业中的市场定位，及时提供市场反馈并对公司的市场操作计划不断优化与完善； 2、通过各种市场推广手段完成既定的品牌营销目标，对营销预期目标及实际效果负责； 3、负责大客户开发、会议、渠道拓展、商务洽谈、开发和协调各类媒体资源，建立有效的媒介传播手段等； 4、负责团队的建设与管理，全面安排、管理市场部的年度市场策略和市场计划； 【岗位要求】 1、学历要求：大专以上学历，广告、市场营销、新闻、大众传播等相关专业优先 2、工作经验及年限：五年以上酒店市场管理工作经验，3年以上市场营销负责人工作经验 3、培训：战略管理、组织变革管理、管理能力开发、市场营销及谈判技巧等方面的培训 4、专业技能：对市场营销工作有深刻认知，有较强的市场感知能力、敏锐地把握市场动态、市场方向的能力、密切的媒体合作关系 5、通用技能（计算机/语言等）熟练使用办公软件。普通话标准流利 6、职业素养及胜任能力要求：高度的工作热情，良好的团队合作精神，有较强的观察力和应变能力、出色的人际沟通能力、团队建设能力、组织开拓能力 7、能接受全国调派者优先

【岗位职责】 1.负责收银区域卫生，及时打扫服从上级工作分配； 2.负责公司的网络推广和文印工作，并服从上级调配； 3.熟悉菜肴价格，负责调整好收银电脑系统，负责整理好电子菜单； 4每日上岗前，清点当日备用金及商品备货情况； 5.以顾客购买的商品、菜肴或餐厅服务员出示的点菜单为准，第一时间准确无误的打出消费单； 6.营业结束后，对营业金额进行盘点、核对并签字，如有差错及时与餐厅主管联系，经查实后签字（当事人、餐厅主管、经理）； 7.资金核对如有出入，由收银员本人赔偿； 8.收银员对当天营业款经盘点后立即上交，不得拖延，并把相关信息发给负责人； 9.遵守公司制度，对当天工作进行总结，听取主管当天工作总结及安排第二天工作； 10.负责店内的所有财产的汇总和盘点工作。 【岗位要求】 1、1年以上收银工作经验，熟练操作收银软件系统； 2、为人诚实，责任心强，具备良好的语言表达能力； 3、有良好的职业操守。 该职位为项目储备，项目地点为山西太原、广东珠海、浙江杭州、陕西西安

岗位职责 1.全面负责温泉部的经营管理； 2.建立健全温泉的组织管理体系，使之合理化、精简化、高效化； 3.指导培训工作，培养人才，提高服务质量和员工素质； 4.参与制定温泉资源战略规划，为重大温泉决策提供建议和信息支持； 5.负责温泉事业部各种职系人员发展体系的建立，做好人员发展的日常管理工作。 岗位要求 1.3-5年温泉旅游景区管理相关工作经验； 2.受过现代温泉旅游管理技术和管理能力开发等方面的培训。

工作职责： 1、根据公司战略在辖区内拓展酒店管理项目和客户资源，寻找适合公司酒店经营所需的加盟物业和意向投资者； 2、负责对投资项目进行市场调研、投资测算分析，与意向投资商的商务谈判，投资模式、政策和公司经营理念等方面的宣导； 3、按照所定目标和量化指标完成各阶段任务，制订项目推进方案和策略并指导完成； 4、建立和维护与投资人、各类社会团队等的良好关系，树立良好的品牌形象，利用整合的品牌资源，提升品牌力影响力，促进开发任务的顺利完成。 任职资格： 1、专业不限，大专以上学历，具备优秀的谈判技巧； 2、有3年以上国际或国内连锁酒店集团、其他连锁加盟行业（超市、卖场、连锁店）、商业地产开发经验等相关行业工作经验，对酒店、物业行业有良好的商业判断能力； 3、较强的沟通能力和团队协作能力及强烈的事业心与责任心； 5、较强的社会人脉资源和新渠道开发能力； 6、能够适应出差，有市场资源者优先。 工作地点：全国 薪资构成： 基本工资+绩效奖金+高额提成

工作职责：1、了解并掌握中餐厅、西餐厅或宴会部的基础工作内容，掌握各种形式的接待，为客人提供热情礼貌、耐心周到的服务；2、了解餐厅餐品销售的规则，熟悉酒店的各项对客政策，学会处理简单的客人反馈；3、根据公司培养计划，参与酒店一线实践、轮岗培养；4、从协助工作到独立执行部门日常工作，完成上级交办的各项工作。任职资格：1、学历：全日制本科及以上学历；2、专业：不限（旅游管理，酒店管理优先）；3、英语水平：通过CET－4级；4、加分项：院校学生会、社团经验； 相关实习或工作经验。5、综合素质：① 热爱酒店行业，关注细节，同理心强；② 目标坚定，脚踏实地，有韧性；③ 良好的沟通、团队协作能力。

施柏阁品牌总经理岗位职责：  1.全面负责酒店的各项业务管理，制定酒店发展战略；  2.负责酒店的全面运营管理，其中包括使酒店收益化、增加客房入住率、完成酒店的销售等工作计划；  3.制定年度经营目标，组织制定、修改、实施所辖各门店年度经营计划；  4.对酒店内各项业务活动进行实施，并对酒店内各项活动及相关酒店的产品进行创新设计与实施；  5.定期向事业部提供所辖区域的酒店市场经营状况信息，编制较准确的供需计划，为事业部的总体经营布置提供可靠的依据；  6.定期向事业部汇报经营战略和计划执行情况、资金运用情况和盈亏情况、机构和人员调配情况及其他重大事宜；  7.领导建立所辖各门店及各部门与客户、供应商、合作伙伴、上级主管部门、政府机构、金融机构、媒体等部门间顺畅的沟通渠道；  8.依照集团的运营标准经营管理酒店，突出公司的品牌优势；  9.负责建立酒店的高素质管理团队。  职位要求：  1.具有十年或以上的国际品牌酒店工作经验或具有4年国际品牌酒店行政委员会成员工作经验  2.需具备酒店开业筹备工作经验;  3.良好的职业素养和对市场的敏锐力； 4.有较强的沟通协调和创新能力，有良好的团队意识和领导能力；

【岗位职责】 1.开餐前搞好区域卫生，做好餐前淮备； 2.保证对号上菜，熟知餐厅菜品的特色及制作原理和配料器皿搭配； 3.熟记餐厅房间名称，负责菜品准确无误传送； 4.传菜过程中，轻、快、稳，不与客人争道，做到礼字当先，请字不断。做到十不传：温度不够不传，造型不好不传，菜名不对不传，器皿破损不传，卫生不净不传，数量不够不传，颜色不正不传，配料不齐不传，台号不对不传，盘饰不足不传，严把菜品质量关； 5.餐前准备好调料及传菜工具（含菜盖、分更勺），主动配合厨房做好出菜前准备； 6.负责餐中前、后台协调，及时通知前厅菜品变更情况，做好厨房与前厅的联系、沟通及传递工作； 7.安全使用收餐工具，及时协助盯台人员收掉脏餐具：剩余食材做到分类存放，注意轻拿轻放，避免破损； 8.在上级指挥下，工作遵循“先服从后讨论”的原则； 9.按照标准，做好开餐前准备工作及收餐收尾工作。 【岗位要求】 1. 吃苦耐劳、有责任心、具备良好的语言表达能力； 2. 有同行业工作经历优先，专业为酒店管理或餐饮优先； 该职位为项目储备，项目地点为山西太原、广东珠海、浙江杭州、陕西西安

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.   The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.   This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.  As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members.   What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility.   What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

岗位职责：  1、全面负责酒店的开业筹备及经营管理工作；  2、建立、健全酒店的组织管理系统，使之合理化、精简化、高效化；  3、负责实现酒店的营业收入指标和利润指标；  4、负责制定酒店的经营预算和决算，提出更新改造和投资计划；  5、落实酒店年度财务预算，向各部门下达年度工作指标；  6、督促酒店维修保养工作和酒店安全管理工作；  7、负责做好酒店与各界人士的公共关系,树立酒店良好形象；  8、做好酒店机构设置、员工编制及重要人事变更；  9、指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。  岗位要求：  1、专科及以上学历，酒店、旅游管理等相关专业；  2、高端酒店行业同等职位至少3年工作经验； 3、具备高端五星级酒店酒店经理/驻店经理及以上从业经验；  4、熟悉酒店各部门服务及管理流程；  5、善于管理和经营团队，事业心强；  6、有较强的沟通、计划、决策和综合判断能力。

Role Purpose As General Manager you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area.    Your Day to Day People  Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest satisfaction goals.  Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests – ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share.  Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position.  Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets.  Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint. Perform other duties as assigned. May also serve as manager on duty.   What We Need from You Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English and preferably to able to converse in local language.

岗位职责 1.制定及执行饭店市场销售计划 2.酒店市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。 3.分析市场动向、特点和发展趋势，设立市场目标。 4.走访客户，根据市场变化，并不断改进服务工作。 5.审核服务活动的策划方案，组织员工工作。 6.签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议。 7.统筹酒店内外的公关宣传工作;审阅酒店对外发布的宣传稿件。 8.对外通过接待、出访、新闻媒介等，对内做好各部门的推销和宣传活动等，管理美工制作，以达到酒店经营的宣传目标。

【岗位职责】 1.具体负责楼面的日常运转和管理工作，保证以舒适的就餐环境、良好的服务来吸引客源，通过向客人提供规范的服务程序，高标准的优质服务，来获取最佳的经济效益和社会效益； 2.负责签署楼面各种用品的领用单、设备维修单、损耗报告单等，保证楼面的正常运行； 3.负责与相关部门的工作协调，发现问题及时处理并寻求新的解决方案； 4.员工的仪容仪表，督导员工保持始终如一的卫生标准； 5.营业期间坚持在第一战线，加强餐中巡视，发现并纠正服务中出现的问题，处理各种突发事件；热情待客、主动与顾客交流，迎送重要客人并在服务中给以特殊关照。记录宾客信息，做好客源开发与维护； 6.处理宾客的抱怨和不满，认真解决客人的投诉，并将客人的投诉意见及时向上级报告。 【岗位要求】 1.有良好的团队领导精神及执行力。工作认真负责，作风正派； 2.熟悉餐饮前厅的经营管理工作，具有较强的工作责任感和敬业精神； 3.高端餐饮及酒店同岗位3年以上管理经验者优先考虑。 该职位为项目储备，项目地点为山西太原、广东珠海、浙江杭州、陕西西安

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.   The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.   This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.  As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members.   What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility.   What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!