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  • 酒吧主管

    8.5千-9.5千
    上海-青浦区 | 3年以上 | 学历不限 | 提供食宿

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    国内高端酒店/5星级 | 100-499人
    发布于 03-27
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    岗位职责 1、负责酒吧的日常经营; 2、建立、健全酒吧的各项管理制度和工作规范; 3、为酒吧的运作提出合理化建议; 4、组织完成酒吧各项经营计划; 5、检查运营情况,督导、落实各项规章制度和工作规范,发现问题及时予以解决; 6、督促员工做好会所所有设施设备的日常保养; 7、审核各种物品的申领,并控制成本; 8、实施培训,提高员工自身素质和工作技能;及时处理客诉、了解客人对酒吧的建议,不断改进服务 岗位要求 1、具有3年以上同岗位相关工作经验;  2、形象气质良好,了解酒水相关知识; 3、熟悉高端酒吧运营管理和服务标准及工作流程; 4、有较高的处理突发事件的应变能力及对客沟通能力; 5、热爱服务工作,工作踏实、认真,有较强的事业心和责任感。
  • 酒吧主管

    6千-8千
    上海-浦东新区 | 经验不限 | 学历不限 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 员工生日礼物
    • 包吃包住
    • 年底双薪
    国内高端酒店/5星级 | 100-499人
    发布于 03-28
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    岗位职责 1、 负责酒吧的日常经营; 2、建立、健全酒吧的各项管理制度和工作规范; 3、为酒吧的运作提出合理化建议; 4、组织完成酒吧各项经营计划; 5、检查运营情况,督导、落实各项规章制度和工作规范,发现问题及时予以解决; 6、督促员工做好会所所有设施设备的日常保养; 7、审核各种物品的申领,并控制成本; 8、实施培训,提高员工自身素质和工作技能;及时处理客诉、了解客人对酒吧的建议,不断改进服务 岗位要求 1、具有同岗位相关工作经验; 2、形象气质良好,了解酒水相关知识;  3、熟悉高端酒吧运营管理和服务标准及工作流程;  4、有较高的处理突发事件的应变能力及对客沟通能力;  5、热爱服务工作,工作踏实、认真,有较强的事业心和责任感。
  • 上海 | 3年以上 | 大专 | 提供食宿

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    • 五险一金
    • 两人间寝室
    • 免费班车
    • 水电费补贴
    • 职业培训
    • 高薪酬 !
    • 免费体验安缦
    • 领导好颜值高
    • 员工活动
    • 节日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    •To ensure your standards of personal grooming and hygiene meet those lay down by the resort.   确保个人仪容和卫生标准符合度假村的规定。 •To maintain and clean all necessary equipment, station and furniture associated to your outlet.   维护和清洗餐厅的所有设备设施以及餐具摆设。 •The ability to perform all opening and closing duties.   执行所有的开档,收档工作的能力。 •Familiarize themselves with today’s reservation to ensure the guests are properly met upon in and out restaurant.   要清楚的掌握当天的餐饮预订,有特殊要求的客人的信息,要确保他们在餐厅用餐的时候都得到热情接待。 •The ability to observe guest’s experiences in the restaurant and anticipate their needs.   能够观察客人在餐厅的用餐过程,并预测他们的需求,超前服务。 •Monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.   根据部门标准掌握和处理客人的抱怨并确保客人满意。 •The ability to perform cross-training and other tasks or projects as assigned by F&B management.   能够完成由餐饮管理人员安排的各部门轮岗工作,以及其他任务或项目。 •Work arrangements are not limited to your own post.   工作安排不限于本职岗位。
  • 全国 | 经验不限 | 大专 | 提供食宿

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    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    国际高端酒店/5星级 | 500-999人
    发布于 03-28
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    卓越雇主
    卓越雇主
    GENERAL MISSIONS • Apply and enforce the bar manager's organization • Centralize and transmit bar day stocks to the bar manager • Control deliveries and ensure the distribution of products, consumables, PMH and laundry • Alert the bar manager to the needs, products, consumables, PMH and laundry • Check the setting up of bars before services • Supervise the bar team during the various stages of the service • Check the correct use of technical data sheets • Welcome, advise and serve GMs: prepare and serve consumption according to technical specifications established in compliance with norms and standards • Collect payment for drinks sold and record sales • Ensure compliance with procedures (Free GO, Club Med Talent, Alcohol for Minors, etc.) • Check the quality, speed, cleaning of the bar and tables during services • Participate in the management of bars (inventory, invoicing, entry in Economat, budget reconciliation, Point of Sale, planning...) • Identify malfunctions, implement corrective actions and propose action plans to your manager • Propose actions to develop the sale of tailor-made products. • Contribute to the atmosphere of the bar and offer his manager innovative and diversified events ECONOMIC RESULTS: • Enforce sales prices, gratuities and receipts. • Propose actions to achieve business objectives and instill commercial spirit in the team. • Ensure the proper management of current stocks, and inventories, proper maintenance and use of equipment. HYGIENE & SAFETY • Report to his manager difficulties of application relating to procedures and standards or health and safety standards • Implement, apply and control the H.A.C.C.P. method and the hygiene and safety rules of the Bar • Respect and control the rules of personal hygiene and clothing • Make sure that unaccompanied minors do not consume alcohol • Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables • Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers • Ensure the maintenance and preservation of premises, equipment and materials; • Apply procedures for closing the activity. • Respect the resort’s waste management rules (sorting, collection…) • Limit electricity and water consumption • Respect the service’s rules for dangerous products management (storage, protection equipment…) MANAGEMENT • Ensure the reception, implementation and integration of GO/GEs in your department • Define personal objectives and support his team or its affiliates, and evaluate them • Supervise and lead in a transversal logic • Implement and comply with HR procedures and have them validated by your own manager • Manager by proximity: show, train and enforce • Be exemplary through his visibility among teams and customers YOU NEED -COORDINATION OF BAR OPERATION -Contributes to the operational follow-up of bars (organization, supply...).  -Involved in optimizing customer satisfaction and the achievement of business objectives and replaces the bar manager according to needs. YOUR KEY PERFORMANCE INDICATORS  • Customer: Quality of welcome and service, ability to customize according to nationalities • Business: respect for bar cost & sales development • People: team training and development
  • 上海 | 2年以上 | 学历不限 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 管理规范
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    1.  Maintain complete knowledge of: 必须掌握以下信息 a)  All Liquor brands, beers and non-alcoholic selections available in The Flair. 认知餐厅可提供的所有的酒精饮料,啤酒和非酒精饮料的牌子。 b)  The particular characteristics and description of every wine/champagne by the glass and major wine on the wine list. 酒水单上每种葡萄酒/香槟的具体特点和描述。 c)  Designated glassware and garnishes for drinks 饮料指定的杯子和装饰。 d)  All menu items, preparation method/time, ingredients, sauces, portion size, garnishes, Presentation and prices 菜单的所有内容,烹调方式,成份,酱汁,分量,装饰,摆放和价格。 e)  Daily menu specials and items out of stock. 每天的推介菜和沽清物品。 f)   Dining room layout, table/ seat/ station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code 餐厅的整体摆设桌子/座位/边台数,正确的桌面摆台,房间的可容纳量,运营时间,价格范围和着装要求 g)  Micros and manual system procedures.  Micros系统操作程序 h)  Daily house count, arrivals/ departures, VIPs  每日住房率,入住/离店,贵宾 i)   Schedule in house group activities, locations and times 记录在店客人的日常行程表,如地点和时间等。 j)   Correct maintenance and use of equipment 正确的保养和运用各类设备。 k)   All department policies/ service procedures. 所有分部门的政策/服务程序。 2. Maintain complete knowledge and strictly abide to local liquor laws, particularly those prohibiting service to minors intoxicated persons and drunk driving. 完全了解本地的酒水管理制度并严格遵守,特别是严禁对未成年人贩卖酒精饮品。 3. Establish par levels for supplies, liquor, beer, wine and equipment. Complete requisitions to replenish shortages or additional items needs for the anticipated business. 建立易耗品,酒精饮料的平均存放量。完成对库房的补货或对增加物品的采购。 4. Requisition linens required for business and assign staff to transport such to the restaurant. 能够进行布草的存取,并分配员工运送到餐厅。
  • 上海-浦东新区 | 2年以上 | 高中

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    • 五险一金
    • 带薪年假
    • 免费工作餐
    • 带薪病假
    • 工会福利
    国内高端酒店/5星级 | 100-499人
    发布于 03-28
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    岗位职责 1. 在整个工作过程中,始终保持高度的客户服务意识; 2. 确保所有服务都符合标准; 3. 确保所有区域与开始用餐时一样整洁; 4. 在生意变化的基础上调整员工排班,做任何变化要确保餐饮部服务质量及预算; 5. 控制每个人员的分配,以确保顾客的期望得到满足而达到预期的人员成本; 6. 协助酒吧副经理进行就职培训,及在职培训; 7. 通过体现自身的专业素质,为酒吧的其他员工树立良好榜样; 8. 确保每个班次的回顾,交接班及例会的召开; 9. 完成上级交办的其他工作。 任职要求 1. 高中及以上学历,二至四年在四/五星级酒店的相关管理经验; 2. 具有较强的团队精神; 3. 具有较强的人际交往能力; 4. 具有一定领导技能及培训技巧。
  • 上海-静安区 | 经验不限 | 学历不限

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 专业技能培训
    • 提供宿舍
    • 提供员工餐
    • 提供制服
    • 定期员工活动
    • 市中心宿舍
    国际高端酒店/5星级 | 500-999人
    发布于 03-28
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    岗位职责: 1. 负责开餐前的准备工作,布置餐厅和餐桌、摆台及补充各种物品。 2. 迎接问候宾客,并将其领入座位并协助领班或餐厅经理对客订座,并合理分配。 3. 熟知酒水、菜单、食品配方及其它方面的知识,以向宾客推荐各种食品及饮料。 4. 依照餐厅制定的标准程序和方法为宾客提供优质的酒水服务,负责回答客人的问询和推荐。 5. 向宾客提供符合瑞吉标准的奢华服务。 岗位要求: 1.一定的酒水知识。 2.中专毕业或具有同等以上学历,经过餐饮服务培训,有一定的日常英语会话能力。 3.工作主动、热情、认真,责任心较强。
  • 上海 | 3年以上 | 中专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 年度旅游
    • 员工免房
    • 商业医疗保险
    国际高端酒店/5星级 | 500-999人
    发布于 03-28
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    Team Leader of Bar  You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Mixologist is responsible to assist in managing the assigned Bar as a successful independent profit centre, in line with the Bar’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the Bar. Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years work experience as Senior Bartender or Team Leader of Bar in a hotel or large restaurant with good standards.
  • 上海 | 经验不限 | 学历不限 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 年度旅游
    国际高端酒店/5星级 | 500-999人
    发布于 03-28
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    卓越雇主
    卓越雇主
    岗位要求: 一年以上的上海五星级酒店酒吧工作经验 良好的英文沟通能力 丰富的酒水知识
  • 酒吧主管

    5.5千-6.5千
    上海 | 经验不限 | 学历不限 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 平等就业机会
    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    【岗位职责】 1、 负责酒吧的日常经营; 2、建立、健全酒吧的各项管理制度和工作规范; 3、为酒吧的运作提出合理化建议; 4、组织完成酒吧各项经营计划; 5、检查运营情况,督导、落实各项规章制度和工作规范,发现问题及时予以解决; 6、督促员工做好会所所有设施设备的日常保养; 7、审核各种物品的申领,并控制成本; 8、实施培训,提高员工自身素质和工作技能;及时处理客诉、了解客人对酒吧的建议,不断改进服务 【岗位要求】 1、形象气质良好,了解酒水相关知识; 2、熟悉高端酒吧运营管理和服务标准及工作流程; 3、有较高的处理突发事件的应变能力及对客沟通能力; 4、热爱服务工作,工作踏实、认真,有较强的事业心和责任感。
  • 上海 | 经验不限 | 学历不限 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 节日礼物
    • 岗位晋升
    • 管理规范
    • 领导好
    • 帅哥多
    • 美女多
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 03-26
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    岗位职责: 1. The ability to recommend specific wines that pair with the cuisine in the Restaurant.; 能够为餐厅的菜品推荐相应配酒; 2. Monitoring and work floor wine service and execute wine service at a professional standard, based on business demand; 基于商业要求,监督并执行专业和高标准的酒水服务; 3. Maintenance of all hotel wine lists; 维护酒店所有的酒单; 4. Prepares daily assignments of event orders and volume of business. Inspects service personnel as to their appearance; 根据当天的宴会单和生意情况,制定员工的每日工作,检查员工仪容仪表; 5. Approves requisitions of all outlets ensuring that par stocks are maintained. Makes sure that adequate stock of beverage items are maintained in storerooms, and initiates necessary requisitions; 根据存货情况,批准每个部门请购申请单.确保仓库中酒水饮料充足,批准必须的申请; 6. Initiates beverage purchase requisitions, memoranda, employee ratings, spoilage and breakage reports and other inter-office memoranda. Executes the general responsibilities necessary to minimize costs of operating all service units in the hotel; 批准酒水采购申请单,备忘录,损耗单及其他办公室内部备忘录.有义务使酒店各项服务的成本运作降到最低; 7. Ensures that all wine cellars are clean, orderly, and prepared for business; checks set-up of counters, including the mise-en-place, service areas, room service and food service outlet pantries and their areas; 确保所有酒窖的干净,有条理,可运作;检查柜台的摆设,包括准备工作,服务区域,客房服务及食品室等; 8. Trains the wine service personnel how to handle various types of service; supervises hotel service employees in accordance with operating policies which he may help to establish; 培训员工的葡萄酒服务标准;对于其有可能参与制定的酒店运作规则,监督其员工实行并符合标准; 9. Checks special function sheets against room set-up and personnel scheduled; may work with Restaurant Manager in scheduling service for all functions. 检查各项特别活动的人员编制和房间摆设情况;有可能与餐厅经理协作制定各项晚宴的服务安排。 任职资格: 1. 1-2 years’ experience as a Sommelier in a hotel and/or restaurant setting. 有1-2年的酒店或餐厅为背景的侍酒师经验 2. Certified via the Court of Master Sommelier or the WSET 持有Court of Master Sommelier或者WSET侍酒师认证 3. 2 years of management experience in a hotel and/or restaurant setting. 至少两年的酒店或餐厅为背景的经理管理经验
  • 上海-浦东新区 | 经验不限 | 学历不限 | 食宿面议

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 年底双薪
    • 福利制度
    精品酒店 | 100-499人
    发布于 03-26
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    • Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures • 按照部门的规范和程序提供高标准的餐饮服务。 • Communicates to his/her superior any difficulties, guest comments and other relevant information • 与上级领导交流有关疑难,客人意见和其它相关信息。 • Establishes and maintains effective employee working relationships • 与员工建立并保持良好的工作关系。 • Attends and participates in daily briefings and other meetings as scheduled • 参加和参与每日的例会和其它计划好的会议。 • Attends and participates in training sessions as scheduled • 参加和参与计划好的培训课程。 • Prepares for service by ensuring: • 确保部门的以下各项工作就绪为客人提供服务: • Grooming is impeccable and in accordance with AHG personal presentation standards • 遵守雅辰酒店集团的个人仪表仪容规范著装无可挑剔 • Outlet equipment is clean • 设备干净 • Equipment is sorted and stored • 设备分类且存放好 • Glassware is polished • 玻璃器皿擦亮 • Flatware is polished • 擦亮餐具 • China is clean • 清洁瓷器 • Waiter stations are prepared • 准备好服务台 • Cutlery is placed for buffet and table service • 摆放好自助餐桌上的餐具 • Tables are set • 摆设好餐台 • Reservations are read and familiarized • 阅读并熟悉预订 • Special occasions are ready • 准备好特别活动 • Music is on • 放音乐 • Lighting is on • 开灯 • Outlet is ready for service and guest comfort • 酒吧准备就绪为客人提供舒适的服务。 • Carries out effective service by ensuring: • 高效的提供服务: • Guests are greeted and seated • 迎宾并安排客人就坐 • Food orders are processed accurately • 准确的下餐单 • Trays and tray jacks are effectively used • 有效的利用托盘和托盘架 • Food orders are taken quickly • 快速的为客人写餐单 • Payment methods are handled accurately • 确的处理付款方法 • Working areas are cleaned and re-set quickly • 快速的清洁工作区和重新布置 • Used ashtrays are regularly cleaned • 定时清理用过的烟灰缸 • Guests are conversed with in relation to the food and beverage products • 与客人谈论有关的餐饮产品 • Carries out effective beverage service by ensuring: • 通过确保以下内容高效的提供饮品服务: • Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations • 遵守酒精饮料服务规定,推销饮料并定时为客人续酒。 • Promoting and selling cocktails to guests • 向客人推销鸡尾酒 • Making and presenting cocktails • 调配和装饰鸡尾酒 • Take appropriate action to resolve guest complaints • 正确处理客人的投诉。 • Food and beverage stock is stored in relation to hotel procedures • 按照酒店的规定存储餐饮存货。
  • 上海 | 1年以上 | 大专

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    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 五险一金
    • 节日礼物
    • 领导好
    • 人性化管理
    国内高端酒店/5星级 | 500-999人
    发布于 03-28
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    工作职责: -  参与每日工作,检查员工的工作情况,发现问题及时处理并汇报上级; -  做好酒水、饮料、服务的各项准备工作; -  配合大堂吧经理和主管,确保运营的有效实施; - 培训新员工,确保达到酒店的服务要求; - 与相关部门有效协调和沟通,确保工作开展; 岗位要求: - 热爱服务行业,工作认真负责; - 有一定的英语口语能力,较强的沟通及团队合作能力; - 了解各种酒水知识,有一年以上相关工作经验。
  • 酒吧主管

    5千-6千
    上海-黄浦区 | 经验不限 | 学历不限

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 包吃包住
    • 人性化管理
    酒吧 | 50-99人
    发布于 03-27
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    职位概述What You’ll Do 该职位负责监督酒吧尤其酒吧区域的日常运营,遵守酒水服务的政策和程序 This position is concerned with the day-to-day supervision of the Bar operation especially for Bar and compliance with established beverage policies and procedures.
  • 酒吧主管

    6千-8千
    上海-松江区 | 2年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 包吃包住
    • 领导好
    国际高端酒店/5星级 | 100-499人
    发布于 03-19
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    Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures 按照部门的规范和程序提供高标准的餐饮服务。 Develop departmental standards and procedures to promote salesmanship, beverage creativity and profit 为销售,饮品创新和利润制定部门的规范和程序。 Communicates to his/her superior any difficulties, guest comments and other relevant information  与上级领导交流有关疑难,客人意见和其它相关信息。 Delivers daily briefings and attends other Food and Beverage meetings as scheduled 召开每日例会和参加计划好的餐饮部会议。 Take appropriate action to resolve guest complaints 正确处理客人的投诉。 Requisition bar items according to bar stocks 根据酒吧存货量领取酒吧物品。 Train bar attendant, wait help and bus help in basic beverage knowledge and beverage service 为酒吧侍应生提供基本的饮料知识和饮料服务的培训。 Complete spillage report and submit to Food and Beverage manager at the Conclusion of each shift 填写洒酒单并在每班结束后交给餐饮经理。 Assist the Food and Beverage Manager to source and review outlet musicians 协助餐饮经理寻找和审评音乐师。 Assist to promote the musicians 协助乐师的推广工作。 Design promotional material which is aimed at increasing revenue, covers and profit for the Bar with the approval of the Food and Beverage Manager 设计以增加收入,人数和利润为目的的酒吧宣传材料,然后由餐饮经理审批。 Works with Superior on manpower planning and management needs 和上级领导一起进行人力规划和管理需求。 Works with Superior in the preparation and management of the Department’s budget 和上级领导一起编制和管理部门预算。
  • 上海 | 经验不限 | 学历不限

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    • 带薪年假
    • 五险一金
    • 节日礼物
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 年底双薪
    • 免费工作餐
    • 包吃包住
    • 员工生日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 03-15
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    【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Outlet Team Leader is concerned with the efficient and professional service of food and beverages within the restaurant, ensuring that the restaurant returns a budgeted profit through tight cost and stock control. This role directly supervises team members while ensuring that all guests receive optimum service in accordance with the standards, policies and procedures of Hilton. What will I be doing? As the Outlet Team Leader, you will be responsible for performing the following tasks to the highest standards: • Confidently know the food and beverage menu contents and explain them in detail to guests. • Understand dietary requirements and offer appropriate suggestions. • Correctly label buffet dishes. • Keep buffet areas clean at all times. • Make suggestions on the menu that might suit guests of different nationalities. • Familiarize with menu items of all other outlets to recommend guests to other outlets. • Undertake steps to ensure that the cashiers’ desk is ready and set for service. • Check reservations with the Supervisor / Manager and confirm any large bookings for the next service period. • Ensure that everything is clean and tidy, ready for guests to enter the restaurant. • Assist bar attendants and kitchen staff where required and carry out any reasonable duties requested by the Supervisor / Manager. • Greet guests with smiles and offer assistance with coats, bags, etc., introducing yourself. • Escort guests to a table and ask if they would prefer a smoking or non-smoking table. • Greet all guests who walk past your outlet and offer them menus to view when appropriate. • Offer the newspapers to all breakfast guests and any single diners. • Ensure that all service procedures are carried out to the standards required. • Accommodate any guest request or offer appropriate alternatives. • Take personal responsibility for the service experience of all guests in your designated area. • Follow-up on any guest questions or queries immediately, and if you don’t have the answer, check with your Supervisor / Manager. • When passing by guest tables, check if they require service. • Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section. • Make sure that all areas are cleaned and maintained in accordance with operating procedures. • Positively end the guests experience by checking on their satisfaction. • Assist with guests’ coats and bags as they leave, thanking all guests and wishing them a pleasant day. • Ensure that safe and healthy working practices are observed throughout the service. • Report any accidents / incidents to the Supervisor / Manager. • Ensure that the Food & Beverage mission is established and instilled in you and all team members. • Train new team members and trainees. • Carry out any other reasonable duties and responsibilities as assigned. • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 【任职要求】 What are we looking for? An Outlet Team Leader serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • 2-4 years managerial position in a4 / 5-star category hotel. • Good English skills, both verbal and written to meet business needs. • Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. • Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. • Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. • Strong leadership and training skills. • Outgoing personality and willing to work for long hours. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 上海-浦东新区 | 3年以上 | 高中 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 管理规范
    • 人性化管理
    • 技能培训
    • 节日礼物
    • 尽炫自我
    国际高端酒店/5星级 | 100-499人
    发布于 03-07
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    按照部门的规范和程序提供高标准的餐饮服务。 为销售,饮品创新和利润制定部门的规范和程序。 与上级领导交流有关疑难,客人意见和其它相关信息。 召开每日例会和参加计划好的餐饮部会议。 确保所有员工了解自己的职责高效的提供服务。 监督各项职能。 监督餐厅的服务。
  • 上海-浦东新区 | 经验不限 | 学历不限

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 管理规范
    • 人性化管理
    • 技能培训
    • 节日礼物
    • 尽炫自我
    国际高端酒店/5星级 | 100-499人
    发布于 03-07
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    给予每一位客人高质量的服务 充分的了解各类饮料及鸡尾酒的准备、制作方式及正确的呈现方式  根据餐厅经理或副经理所制定的要求完成服务间(茶水间)每个工作时段的准备工作  准时做好咖啡、茶水和其他热饮的供应准备  每日补充并处理酒吧的所需物品,正确、整齐、并有效的保管这些物品,包括向必要的纸质报告  对餐厅经理或副经理布置的各项工作认真负责,并能高效完成
  • 上海 | 经验不限 | 学历不限

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 技能培训
    • 节日礼物
    • 希尔顿员工价
    • 英语培训
    • 团队建设
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 02-29
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    To serve beverages and/or food to the guests in a friendly, courteous and timely and manner, resulting in guest satisfaction. Also, Recommend department promotional activities to guests, and act as cashier for the lounge. 礼貌、友好、周到、准时地对客人进行餐饮服务,努力使客人满意。同时,向客人推荐部门促销活动,并进行酒廊的收银。 Confidently knowing the food and beverage menu contents and be able to explain them in detail to guests. 熟悉掌握菜单并可以自如地向客人做以介绍。 Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products straws and stirrers, condiments and produce based on projections from the daily functions sheet. 保持吧台充足的日常供给,包括酒水、酒具等。 Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks suing standard ingredient recipes and practicing prudent portion control. 礼貌友好地问候客人,确保客人需要的酒水、酒具等能够符合标准地送到。 Inputs orders into a register at the point of sale and creates a check for each guest and personnel guests, including those served by other beverage servers, to maintain accountability of all beverages served. 准确输入并登记客人所点或所加点的产品,包括其他服务员提供的酒水。 Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all moneys. 收到客人的现金付款后能够正确找零,确保现金的收支平衡。 Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank. 锁好酒柜,确保现金等的安全。 Attend mandatory meetings. 参加例会。 Perform general cleaning talks to adhere to health and safety standards. 符合健康安全标准的言谈。 Keep work area clean and organized. 保持工作区域的整洁。 Complete other duties as assigned by manager or supervisor such as assisting security with disorderly guests. 完成经理或主管分配的其他任务。 Must adhere to all State, Federal and Corporate liquor regulation pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being fallowed. 提供酒精饮品时要符合所有国家或地区的相关法律。 Understand dietary requirements and offer appropriate suggestions. 理解健康食品,并可以向客人提出合理的建议。 By completing TBS checklist in product knowledge. 可根据客人的不同国籍,推荐菜单上的食品。 By ensuring everything is clean and tidy, ready for guests to enter the restaurant. 保证各种设备设施的清洁,随时可以对客服务。 By assisting bar attendants & kitchen staff where required and carry out any reasonable duties requested by the Supervisor/Manager. 按照主管或经理的要求,协助饮料服务员及厨房员工。 Ensure all service procedures are carried out to the standards required. 确保所有服务都符合标准。 Accommodate any guest request, if not possible then offer appropriate alternatives. 满足客人要求,如果不能满足,提供客人另外的选择。 Take personal responsibility for the service experience of all guests in your designated area. 在对所有客人的服务中尽到职责。 Ask guests if satisfied after each course and if anything additional is needed. 服务后询问其是否满意,并询问客人是否有其他需要。 Follow up any guest questions or queries immediately and if you don’t know the answer, check with your Supervisor/Manager. 满足客人的各项要求,如不能马上答复客人,请与经理联系。 Smile & wish all guests a nice greeting as they enter & exit the restaurant, even if they are not designated to your section. 在客人进入或离开餐厅是都抱以微笑与问候,无论其是否在自己的服务区内。 Make sure all areas are cleaned and maintained in accordance with operating procedures. 严格执行服务程序,确保所有服务设施的清洁与完备。 All guests check must be presented promptly on request with a feedback form & brochure. 在客人结帐时,账单要与客人满意程度调查及其他宣传单一起放在账单夹中。 Thank all guests and wish them a pleasant day. 感谢客人的光临并祝愉快。 Ensuring that safe and healthy working practices are observed throughout service. 在服务过程中确保严格遵守卫生及安全守则。 Reporting any accidents/incidents to the Supervisor/Manager. 向上一级主管或经理汇报发生的任何事故。 Food & Beverage mission is established and instilled in all team members. 餐饮部的工作使命在所有员工当中被建立并贯彻。
  • 上海-静安区 | 2年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 人性化管理
    • 节日礼物
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 02-23
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    Take food and beverage orders, retrieve and serve alcoholic /non-alcoholic beverages and food orders to guest tables. 接受客人食品和酒水的点单,为顾客提供含酒精/不含酒精的饮料和食物并送至客人的餐桌。 Direct servers and runner on table service in assigned station according to restaurants specifications, courteously and efficiently,collect payments. 根据餐厅的服务规范,亲切礼貌高效率的为顾客提供服务,为客人结账。 Assist in the maintenance of the restaurant area and equipment. 协助维护餐厅区域的设备设施。 Support the team to commit the department goal and take response to the side duties, Besdies the mentioned all critical tasks, for cross over lateral service in different department are  required. 支持团队完成部门目标并对相关职责作出回应,除了做好自己本部门的工作之外,在有需要的情况下协助其他部门的工作安排。
  • 上海-静安区 | 1年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 人性化管理
    • 节日礼物
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 02-23
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    Take food and beverage orders, retrieve and serve alcoholic /non-alcoholic beverages and food orders to guest tables. 接受客人食品和酒水的点单,为顾客提供含酒精/不含酒精的饮料和食物并送至客人的餐桌。 Direct servers and runner on table service in assigned station according to restaurants specifications, courteously and efficiently,collect payments. 根据餐厅的服务规范,亲切礼貌高效率的为顾客提供服务,为客人结账。 Assist in the maintenance of the restaurant area and equipment. 协助维护餐厅区域的设备设施。 Support the team to commit the department goal and take response to the side duties, Besdies the mentioned all critical tasks, for cross over lateral service in different department are  required. 支持团队完成部门目标并对相关职责作出回应,除了做好自己本部门的工作之外,在有需要的情况下协助其他部门的工作安排。
  • 酒吧主管/领班

    4.5千-6.5千
    上海 | 1年以上 | 大专 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 技能培训
    • 人性化管理
    • 管理规范
    • 岗位晋升
    国际高端酒店/5星级 | 100-499人
    发布于 02-23
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    岗位职责 1、 负责酒吧的日常经营; 2、建立、健全酒吧的各项管理制度和工作规范; 3、为酒吧的运作提出合理化建议; 4、组织完成酒吧各项经营计划; 5、检查运营情况,督导、落实各项规章制度和工作规范,发现问题及时予以解决; 6、督促员工做好会所所有设施设备的日常保养; 7、审核各种物品的申领,并控制成本; 8、实施培训,提高员工自身素质和工作技能;及时处理客诉、了解客人对酒吧的建议,不断改进服务 岗位要求 1、具有大专以上文化程度2X年以上同岗位相关工作经验;   2、45岁以内,形象气质良好,了解酒水相关知识;  3、熟悉高端酒吧运营管理和服务标准及工作流程;  4、有较高的处理突发事件的应变能力及对客沟通能力;  5、热爱服务工作,工作踏实、认真,有较强的事业心和责任感。
  • 上海-长宁区 | 经验不限 | 学历不限

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    国内高端酒店/5星级 | 100-499人
    发布于 02-06
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    • 投递简历
    1. 有四、五星级酒店工作经验者优先。 2. 本岗位实行综合工时制度。
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