SCOPE概览
The Sales Coordinator is in charge of the office organisation.Assists in all administrative matters related to the Sales&Marketing department.
销售协调员负责办公室的组织，协助销售和市场部门相关的所有行政事务。
OVERALL OBJECTIVES宏观职能
The job of Sales Coordinatoris executed satisfactorily when:
销售协调员工作职责：
-The hotel achieves its Financial Objectives.
协助酒店完成财务目标。
-The Sales team that the person works with achieves their revenue objectives.
协助销售团队来完成他们的收益目标
-The person achieves their personal objectives.
实现个人目标。
-The TTTT is carried out to the satisfaction of both the Director of Sales / Director of Sales& Marketing and Sales Coordinator.
通过评估，从而得到市场销售总监和销售总监的满意。
MAIN RESPONSIBILITIES主要职责
-Support the Director of Sales, Director of Sales & Marketing and the Sales Managers in their day to day activities and to assist them in achieving their personal and team objectives.
支持销售总监,市场销售总监及销售经理的日常活动和帮助他们实现个人和团队的目标。
-Determine and implement the procedures and standards of an effective filing system.
确保每一项程序和政策都能实施和生效。
-Provide adequate supplies of stationary and ensures that the followingforms are used and kept updated at all times:
提供固定的充足供应和确保以下单据的使用并保持更新。
- Timesheets 工时表
- Purchase orders 采购订单
- Travel authorizations for business trips 旅行授权商务旅行
- Collateral reprint orders 抵押品重印订单
- Brochure supplies (office) 手册供应(办公室)
- Holiday and sick leave假期和病假
- Expense forms报销
-Maintain and update inventory: control of all gifts and giveaways.
维护和更新库存:控制所有礼品和赠品。
-Maintain an up-to-date operating manual of the department, incl.policies and procedures, rules and regulations.
更新维护部门操作手册：包含政策和程序、规则和条例。
-Compile monthly reports to be completed by 5th of each month.
每个月的5日之前完成月度报告
-Compile statistics.
统计数据
-Assist with the co-ordination of direct mail campaigns on behalf of sales and marketing, labeling, data collection and distribution of mailitems.
代表市场销售部协助协调各种邮件，处理信息分发资料
-Ensure the efficient liaison between the sales office and other salesoffices in sister hotels, including the distribution of our salescorrespondence and collateral to other hotels.
确保销售办公室之间和其他姐妹酒店、集团销售办公室之间的高效联络,包括将我们的信息和资料的分布到其他酒店。
-Annual contracting administration for corporate and leisure business.
续签公司和旅行社商务合同
-Ensure that store requisitions are submitted monthly.
确保每月提交采购单。
-Ensure ordering of business cards.
确保名片的订购。
-Ensure sensible and effective use of the telephone – all incoming calls promptly answered in an agreed manner.
确保合理、有效使用电话——以酒店标准应答所有来电。
-Ensure that calls are screened and dealt with in an appropriate way.
确保电话的适当筛选和处理
-All enquiries to be dealt with within 24 hours.
所有的询价在24小时内处理。
-Assist telesales research of existing/new clients within guidelines of Director of Sales / Director of Sales & Marketing.
帮助电话销售，在市场销售总监和销售总监的指导下，进行现有/新客户的调研
-Sort all incoming mail for the attention of the Director of Sales and Marketingand Sales Department.
将所有收件按照重要程度排序，提醒销售总监和市场销售部成员的注意。
-Ensure the strict confidentiality of information passing thoughthe office.
确保信息严格保密。
-Record minutes of all meetings conducted by the Director of Sales and Marketing and any others as when directed by the Sales and Marketing team from time to time.
记录市场销售总监的所有会议记录，并随时记录市场销售部的其他所有会议记录。
-Maintain the highest standards of professional, ethics, and attitude toward all hotel guests, clients, and colleagues.
保持最高标准的专业、道德和态度面对所有酒店客人,客户和同事们。
-Coordinate and assist in organizing sales trips.
协调和协助组织销售差旅。
-Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies andprocedures.
及时、有效并依照公司政策和制度执行所有职责。
-Understand and strictly adhere to the rules & regulations established in the employee handbook and the hotel’s policy on fire, hygiene, health & safety.
理解并严格遵守员工手册中的规定和出台的各种消防安全准则和酒店的政策,卫生,健康和安全的条例。
-Ensure that all potential and real hazards are reported and rectified immediately.
确保所有潜在和现实危害迅速被反馈给上级
-Understand and strictly adhere to the hotel’s employee rules ®ulations.
员工理解并严格遵守酒店的规定要求。
-Perform any other duties as assigned to them by management.
执行管理层分配的其他工作。
-Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
在任何时候，根据业务的需要可以添加额外的责任和任务。
