ROLE DESTRIPTION • Serve as a key member of Global Sales Operations Team by serving as a subject matter expert on process improvement, as an operational representative on cross-functional initiatives, and as an expert on overarching corporate account management principles. • Provides support to all hotels and clients in Greater China region by fulfilling corporate account requests and managing the end-to-end inquiry handling process.  • Responsible in the English translation of corporate accounts submitted in Chinese and pinyin. • Manage and process Corporate Accounts for Locally Negotiated Rates, Key Negotiated Rates, Global Sales Programs such as Corporate Gold, IHG Business Edge, and Business Advantage in IHG Javelin, Guest Reservation System and IHG Channel Mapping Tool. • Manage, Activate and Modify Scope parameters for Global Sales Programs such as Corporate Gold, IHG Business Edge, Business Advantage, Affinity Programs, NSO (National Sales Office), TMC (Travel Management Companies), Airline Transport Crew, Luxury and Lifestyle Accounts, Unique Rates and packages in Guest Reservation System and IHG Javelin. • Manage rate loading for IHG Owners Association Program in Guest Reservation System. • Manage and process Rate Access Code in the Global Distribution Systems (such as Sabre, Amadeus, Worldspan and Apollo/Galileo via Lanyon application), Dhisco Application, IHG Javelin and IHG Channel Mapping Tool. • Activate Rate Categories for Corporate Sales Programs, Special Unique Rates and Luxury and Lifestyle at the Hotel Level. • Update general rate description for Luxury and Lifestyle accounts at the hotel level. • Associate rate access codes and open/restrict viewership to all brands in the GDS and Dhisco. • Manage opening of GDS viewership to all newly acquired IHG brands. • Facilitate PCC (Pseudo City Code) loading and restriction in the GDS for luxury and lifestyle accounts • Act as Team Lead (rotating weekly per shift) and handle escalations and inquiries sent directly in the Global Corporate Accounts Mailbox. • Analyze concerns regarding GDS, GRS, Channel Mapping Tool and Production Source via IHG Javelin. • Participate in systems training and provide feedback on process enhancements. • Serve as a key liaison with other cross-functional teams to assist with operationalization efforts that will continuously remove blockers for global salesforce.  • Help lead the timely resolution of ad hoc internal and external queries from stakeholders • Prepare effective presentations, reports, and/or general documents for key projects. • Assist with the optimization of processes through ongoing analysis of relevant metrics and trends.  • Proactively seek new ways to improve existing processes by collaborating with regional sales operations counterparts in other regions, Global Technology contacts, and other operational support teams in order to evaluate and introduce best operational practices.  QUALIFICATIONS: Education:  • Associates Degree or an equivalent combination of education and/or experience is required. Experience:  • Demonstrated proficiency and understanding in multiple disciplines/processes related to the position. Preferably has work related experience in managing operational processes, hotel front desk and reservations, GDS, customer service and travel industry. Technical Skills and Knowledge • Verbal and written fluency in Mandarin/standard Chinese and English.  Strong written and verbal communication skills. • Must be able to read and translate corporate account requests submitted in Chinese and pinyin. • Strong sense of initiative, ability to meet deadlines, deliver on commitments, manage and complete multiple tasks and projects as required. • Enthusiasm for analyzing business trends and performance. • Knowledge of hotel and/or sales operations (preferred but not mandatory).  • Knowledge of the Company’s infrastructure and systems (preferred but not mandatory). • Working knowledge of Microsoft Office suite, specifically Microsoft Excel. • Ability to work with minimal supervision. • Ability to problem solve and think logically.  • Demonstrates strong time-management skills. • Demonstrates understanding of Quality control and assurance guidelines. • Demonstrates proficiency in recognizing and resolving problems or inconsistencies in transactions and workflow processes. • Demonstrates knowledge of metrics to include:  o relationships between service level agreement. o adherence to schedule, non-phone activities basic principles and metrics related to performance and efficiency. • Demonstrates experience in executing small to mid-scale projects. • Fundamental knowledge of IHG Javelin, Global Distribution Systems and Guest Reservation System.

具有同岗位工作经验者优先考虑。

工作职责 新物业开业前销售系统的搭建支持 销售基本数据支持 第三方在线销售系统直连对接设置 相关销售系统用户申请、管理与培训及内部审计 价格设置与更新，相关系统报错核查、跟进与处理 客户及会员资料的管理与更新及再分配 销售月报、周报支持 中介公司佣金与销售提成制作与申请 销售合同、房券制作与更新 基本要求 1.        大专及以上学历，英文四级 2.        熟练操作基本的办公软件 3.        细心认真，考虑问题全面细致，责任心强，稳定性强 4.        表达、沟通、接受能力强 5.        性格开朗，有团队合作精神 6.        优秀应届毕业生优先考虑

负责酒店所有对外工作宣传工作的审核维护，酒店各类公众号、自媒体的维护及其他宣传媒体的维护工作，制定、审核酒店所有印刷品的设计及品质。 岗位职责： 1 .制定公关计划，促进并保持良好的公共关系，以维护酒店的良好形象。职责包括计划、指导、控制、协调和参与所有公共关系活动。 2.建立媒体联系，策划新闻发布会和其他新闻活动。作为酒店与媒体的联络人，以促进良好的宣传。 3.制定并组织促销活动，协调相关部门;邀请贵宾 4.代表酒店参加所有官方活动，接待饭店所有的重要人物及宣传及其他接待工作。 5.处理负面新闻，进行危机公关。

岗位职责 1、 保存以前、现有客户的资料和档案。 2、 在公寓接待客户。 3、 记录上月的销售活动或其它相关活动。 4、 协助市场销售负责人制定每周、每月计划，提交月市场销售部部门工作报告。 5、 每月提交客人客房使用量的总结报告。 6、 每周提交竞争对手情况报告。 岗位要求 1、大专以上文化程度；熟悉酒店领域的销售工作。 2、有较强的团队合作意识。 3、具有一定的外语（英/日）水平，及电脑文案能力。 4、熟悉公关营销部的业务，能协调各岗位的工作。 5、具有一般的公关和社交能力。 6、形象气质佳。

岗位职责 1.定期组织市场调研，收集市场信息，分析市场动向、特点和发展趋势； 2.分析市场销售状况，提出改进方案和措施； 3.收集、整理客户资料和保存客户资料和档案，对客户群透彻分析；4.确定销售策略，建立销售目标，制定销售计划； 5.维护好客户关系，向部门经理提交拜访计划； 6.完成每月考核任务。 岗位要求 1、大专以上文化程度；多年以上同岗位工作经验。熟悉旅游景区和酒店领域的销售工作。 2、在当地有一定的客户群。 3、有较强的团队合作意识，及强的团队领导能力。 4、具有一定的外语水平，能够阅读预定函电并进行接待服务。 5、熟悉公关营销部的业务，能协调各岗位的工作。 6、具有一般的公关和社交能力。 7、形象气质佳。

岗位职责： 1．负责办理高尔夫会籍入会、更名、转让、补办等流程。 2．负责受理日常会籍信息查询及权益咨询。 3．负责会员的行程预订。 4．负责会员经营数据的收集。 5．完成上级交办的其它工作任务。 任职要求： 1.大专及以上学历，具有2年以上行政工作经验； 2.学习能力强，熟练掌握对客服务技巧； 3.具有较强的安全意识和保密意识。 4.年龄24-42岁左右，男女不限。