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薪资: 7千-8千 经验:3年以上 企业类型:中式餐饮
地区:上海 食宿:提供食宿

岗位职责1.主持康体部工作;实施各经营项目;提供经营与日常管理的方案。2.安排员工上岗,检查各种设施,确保营业的正常进行。3.对人员、物资、服务质量、安全、防火负全责。4.处理重大宾客投诉,尽量满足宾客要求,维护公司利益。5.对员工进行培训,并制定相关管理规范,保证服务质量。岗位要求1.大专或以上学历,有相同岗位工作经验3年以上。2.掌握酒店基础管理知识,懂得成本管理与核算,熟悉康乐设施管理,了解市场营销学和公关知识。3.熟悉工商管理法规、治安消防条例。4.熟悉泳池管理及服务知识。5.有拓展市场,发展业务的能力。6.有较好的文字组织和语言组织表达能力。7.有国家级教练员证书者优先录取。

薪资: 8千-1万 经验:3年以上 企业类型:有限服务中档酒店
地区:江苏-南京 食宿:提供食宿

1、制定部门工作周计划、月计划并组织实施,进行部门服务质量监督、检查和指导;2、培训在岗技师手法、指导检查技师技能,监督执行统一标准、操作手法及程序;3、对部门员工的业务技能知识进行培训;4、对部门员工工作表现及考勤记录进行打分;5、负责部门固定资产管理,协助月末固定资产盘点工作;6、检查部门营业环境卫生,设施设备是否正常运行;7、完成上级交办的其它工作;任职资格:1、有酒店温泉项目筹备、运营经验;2、有大江户、极乐汤相关大型室内项目优先考虑;

薪资: 面议 经验:3年以上 企业类型:国内高端酒店/5星级
地区:北京 食宿:提供食宿

 岗位职责:1.负责制订保龄球馆的经营计划,并组织实施完成。2.负责制订保龄球馆员工技能培训计划,协助进行实施、考核。3.受理员工和客户提出的合理化建议,并按照程序进行处理。4.每日组织保龄球馆进行营业前布置,营业后总结。5.巡视、检查保龄球部的各项工作。6.负责保龄球馆的其他日常工作,保证保龄球馆的正常运营。任职资格:1.大专及以上学历,具有保龄球馆的经营管理经验。2.掌握保龄球馆的管理技巧,了解本行业其他保龄球馆的经营状况。3.熟悉保龄球馆各岗位的工作,掌握一定的保龄球技术。工作地址北京市密云区古北口镇司马台村

薪资: 8千-2万 经验:3年以上 企业类型:国内高端酒店/5星级
地区:北京-朝阳区 食宿:提供食宿

薪酬福利:1、试用期6400-16K,转正后8000-20000;转正周期一个月(需通过考核);薪资区间取决于您的综合能力与经验。2、试用期月休4天,转正后有五险,月休6天;3、包食宿,六菜俩汤4、每月15号发放薪资。岗位职责:1、定期培训服务员带客(项目区域、价格、外卖、安排技师等)流程和收拾房间技能,酒店礼仪与工作细节标准,保质保量为客人可提供优质的服务;2、及时跟踪、检查部门设备、卫生、人员情况,对不合格的地方进行指正、改正;监督部门人员的工作流程和结果3、制定和完成康乐外卖、销售业绩和计划,保持各项目区域整洁和环境良好;4、及时对技师上下钟情况了解查记录,不定时查房;定期对客人收集反馈,定期提交感动案例。5、督导部长及员工认真落实酒店与部门规章制度;任职资格:1、高中以上文化程度,形象气质佳;2、精通酒店养生项目配合管理和服务方面的知识,具有熟练的业务知识;3、有较高的处理休闲区突发事件的应变能力及对客沟通能力;应聘须知:面试时间:9:00--17:00所有应聘者携带身份证到公司人事部应聘,有从业经验者优先录用,公司人事部根据招聘流程安排面试,一经录用即可办理入职手续,免费提供食宿。面试地址:北京市朝阳四惠惠河南街1070号 {北京曲水兰亭度假酒店}地铁路线:乘地铁1号线四惠东站下A口出,过天桥到马路对面,步行至曲水兰亭度假酒店。公交路线:至陈家林公交车站,导航步行可至曲水兰亭度假酒店 

薪资: 6千-7千 经验:5年以上 企业类型:国内高端酒店/5星级
地区:重庆 食宿:提供食宿

1.身体健康,态度积极,待人熱情Physically fitted, positive, pleasant.                                                                                             2.熟练掌握健身游泳技能 Master fitness swimming skills.                                                                                           3.熟练掌握电脑系统操作 Good command of computer operation system                                                                    4.熟练掌握卫生管理知识 Master of health management knowledge

薪资: 3千-4千 经验:不限 企业类型:国内高端酒店/5星级
地区:广东-惠州 食宿:提供食宿

岗位职责:1、在经理的领导下,全面负责松骨堂的经营与管理工作;2、严格执行酒店相关的各项政策、制度,守法经营并认真把关。任职要求:1、男性,有团队精神,性格开朗,吃苦耐劳,表达能力、沟通能力、谈判能力强;2、有过销售相关工作经验的优先考虑。

薪资: 4千-5千 经验:不限 企业类型:国际高端酒店/5星级
地区:安徽-合肥

岗位职责1.负责健身中心各项目的经营策划,完成销售任务;2.根据公司需要对员工进行各种培训以提高工作水平,保护员工热情及动力;3.周边市场拓展、合作及外销工作;4.处理重大宾客投诉,维护酒店利益。岗位要求1.大专以上学历,有相同岗位工作经验3年以上;2.有拓展市场,发展业务的能力;3.掌握酒店基础管理知识,懂得成本管理与核算,熟悉康乐设施管理,了解市场营销学和公关知识。

薪资: 面议 经验:3年以上 企业类型:国际高端酒店/5星级
地区:海南-三亚 食宿:提供食宿

PURPOSE OF THE ROLE:岗位概述Development, design activity plan (coordinate activities, procurement of equipment and goods supply, etc.), the management of swimming pool, fitness center, kids club, beach, the cinema daily operation, daily maintenance and sanitation. To department activities to give guidance and management, training the staff behavior, show the style of the "master", strengthen the education of the cultural differences in order to service different guests. To ensure a fair environment and fair way to treat the swimming pool, kids club, beach, fitness center and a cinema team.开发,设计活动方案(协调活动,采购器材和物品补给等),管理泳池,健身中心,儿童俱乐部,沙滩,电影院日常运作,日常维护和卫生。为部门运作有关的活动给予指导和管理,培训对客时的行为习惯,展现出“主人”的样式,加强文化差异培训以服务不同的客人。确保一个公平的环境和公平的方式来对待泳池,儿童俱乐部,沙滩,健身中心和电影院团队。 KEY CONPETENCIES:主要能力1. 2 years of recreation department or relevant working experience in professional area2. Problem processing and decision making3. Keep good relationship with customers4. Basic computer operation5. Fluent English dialogue2年以上康乐部或相关的专业区域工作经验问题处理和决策与客户保持良好关系基本电脑操作流利的英语对话

薪资: 6千-8千 经验:2年以上 企业类型:国内高端酒店/5星级
地区:江苏-南京 食宿:提供食宿

该岗位目前招聘康乐中心主管一名。岗位职责1.主持康乐中心工作;实施各经营项目;提供经营与日常管理的方案。2.巡视各营业网点,确保营业的正常进行。3.抽查各种设施,确定能正常营业。4.抽查员工上岗情况,确定设备正常运作;对人员、物资、服务质量、安全、防火负全责。5.处理重大宾客投诉,尽量满足宾客要求,维护酒店利益。6.对员工进行培训,并制定相关管理规范,保证服务质量。岗位要求1.中专以上学历,有相同岗位工作经验2-3年以上。2.掌握酒店基础管理知识,懂得成本管理与核算,熟悉康乐设施管理,了解市场营销学和公关知识。3.熟悉工商管理法规、治安消防条例及音像管理规定。4.具有级织,指挥、计划、控制和协调能力。5.有拓展市场,发展业务的能力。6.有较好的文字组织和语言组织表达能力。

薪资: 6千-8千 经验:8年以上 企业类型:国际高端酒店/5星级
地区:广东-深圳 食宿:提供食宿

岗位职责1.主持康体部工作;实施各经营项目;提供经营与日常管理的方案。2.巡视各营业网点,确保营业的正常进行。3.抽查各种设施,确定能正常营业。4.抽查员工上岗情况,确定设备正常运作;对人员、物资、服务质量、安全、防火负全责。5.处理重大宾客投诉,尽量满足宾客要求,维护酒店利益。6.对员工进行培训,并制定相关管理规范,保证服务质量。岗位要求1.大专以上学历,有相同岗位工作经验2年以上。2.掌握酒店基础管理知识,懂得成本管理与核算,熟悉康乐设施管理,了解市场营销学和公关知识。3.熟悉工商管理法规、治安消防条例及音像管理规定。4.具有级织,指挥、计划、控制和协调能力。5.有拓展市场,发展业务的能力。6.有较好的文字组织和语言组织表达能力。

薪资: 6千-8千 经验:不限 企业类型:国际高端酒店/5星级
地区:湖南-长沙 食宿:提供食宿

岗位职责1.实施各经营项目;提供经营与日常管理的方案。2.巡视各营业网点,确保营业的正常进行。3.抽查各种设施,确定能正常营业。4.抽查员工上岗情况,确定设备正常运作;对人员、物资、服务质量、安全、防火负全责。5.处理重大宾客投诉,尽量满足宾客要求,维护酒店利益。6.对员工进行培训,并制定相关管理规范,保证服务质量。岗位要求1.大专以上学历,有相同岗位工作经验3年以上。2.掌握酒店基础管理知识,懂得成本管理与核算,熟悉康乐设施管理,了解市场营销学和公关知识。3.熟悉工商管理法规、治安消防条例及音像管理规定。4.具有级织,指挥、计划、控制和协调能力。5.有拓展市场,发展业务的能力。6.有较好的文字组织和语言组织表达能力。

薪资: 面议 经验:3年以上 企业类型:国内高端酒店/5星级
地区:陕西-西安 食宿:提供食宿

岗位职责及内容:1.接受房务部总监的督导,直接向房务部总监负责,贯彻酒店各项规章制度和总经理的工作指令,全面负责康乐部的经营和管理。2.根据酒店规章制度和各设施项目具体情况,提出部门管理制度和主管、领班的具体工作任务、管理职责工作标准,并监督实施,保证部门各项娱乐设施及各项管理工作的协调发展运转。3.分析各设施项目的客人需求、营业结构、消费状况及发展趋势,研究并提出部门收入成本与费用等预算指标,报总经理审批。纳入酒店预算后,分解落实到各设施项目,并组织各级主管和领班完成预算指标。4.研究审核各设施项目的服务程序、质量标准、操作规程,并检查各设施项目各级人员的贯彻实施状况,随时分析存在的问题,及时提出改进措施,不断提高服务质量。5.根据市场和客人需求变化,研究并提出调整各设施项目的经营方式、营业时间、产品和收费标准等管理方案。配合酒店销售活动,配合有关部门组织泳池、网球、乒乓球、桌球、比赛等销售活动,适应客人消费需求变化,提高设施利用率和销售水平。6.审核签发各设施项目主管的物品采购、领用、费用开支单据,按部门预算控制成本开支,提高经济效益。7.做好各设施项目主管、领班工作考核,适时指导工作,调动各级人员积极性。随时搞好巡视检查,保证康乐中心各设施项目管理和服务工作的协调发展。8.制定部门各设施项目人员编制,安排员工培训。根据业务需要,合理组织和调配人员提高工作效率。9.随时收集,征求客人意见,处理客人投诉,并分析康乐中心服务质量管理中带倾向性的问题,适时提出改进措施。10.搞好康乐部和酒店各部门的协调配合,完成房务总监交办的其他工作任务。

薪资: 3.8千-4.6千 经验:不限 企业类型:国际高端酒店/5星级
地区:浙江-舟山 食宿:提供食宿

健身中心主管岗位概述:全面负责威斯汀健身中心的顺利运行,并达到宾客的满意度。健身中心经理应负责提升服务质量,促销最大量的会员,取得最大的收益。应以友善,礼貌,仔细,高效的风格处理和执行职权, 确保酒店的规章制度得以实施,同时保证高质量的服务标准。职责义务:1.确保酒店宾客受到迅速高效,礼貌周到的服务,同时全面达到万豪的各项标准。2.负责解决宾客的投诉和问题,以确保最高的宾客满意度。3.确保威斯汀健身房的各项标准一贯如初的符合酒店标准和程序。4.负责协调和推动前厅部和其他部门的沟通,协作,已达到有效沟通,提升宾客满意度的结果。

薪资: 4千-5千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:云南-西双版纳 食宿:提供食宿

 1.性格开朗,态度热情;2.良好的服务意识;3.良好的团队合作意识;4.相关酒店工作经验优先考虑。如果您是一个具有生活热情,积极的态度、品格高尚的酒店从业人员,那您就是我们正在寻找的工作伙伴!Please forward your detailed bilingual CVs with a recent photo to us, indicate the position you would like to apply via email address: pchen@anantara.com请发送您的个人简历(中英文)及本人近照发至邮箱 pchen@anantara.com 并在邮件名称注明应聘职位。成为我们的团队成员,您将享受以下福利待遇:1. 所有员工将提供入职交通费用报销2. 入职后将签订正式劳动雇佣合同并全额购买五险(养老、失业、医疗、工伤、生育)   一金(住房公积金 -按照10%的比例进行缴纳)3. 根据工作级别提供4人间/双人间/单人间免费住宿(均带独立洗手间,宽带,空调,   数字电视,家俬等)宿舍区内配有健身房、娱乐室、洗衣房等4. 免费提供员工餐厅用餐5. 享受带薪年休假,普通员工年休假7天起6. 享受国家及版纳州政府规定的节假日以及相关福利假期,并额外提供每年12天带薪病假7. 各项培训活动(英语、电脑、驾驶、专业技能以及安纳塔拉在线培训课程)8. 公平的晋升机制以及定制的个人发展计划

薪资: 6千-8千 经验:不限 企业类型:国际高端酒店/5星级
地区:广东-佛山

1. 健身中心经理负责日常管理、领导、日程安排、任务分配。监督及领导健身中心服务员,及给健身中心团队作表现评估.2. 负责对健身中心员工进行培训。3. 负责健身中心的持续发展,准备健身中心预算及监管费用支出,及在保证向宾客及员工提供最优质服务的同时确保支出低于预算。4. 负责维护始终如一地专注于优质宾客服务是员工的首要工作,并需时刻与宾客保持良好的关系.5. 确保所有新员工均进行过酒店及健身中心的入职培训,包括任何与健身中心相关的或普通员工均需知道的产品知识及政策。6. 通过健身、运动和康乐活动协助各部门形成增进员工健康和福利的观念。7. 与管理层及会员合作,提高宾客满意度。8. 参加团队或活动总结会,确保包含适当的康乐活动。9. 对健身、运动和康乐活动进行市场和促销工作。10. 处理所有关于健身、运动和康乐活动的请求 。11. 通过训练领导和激发团队员工。12. 考察团队成员的训练需求。积极地参加职业培训, 让员工保持水平一致。确保所有员工所培训的服务标准与品牌标准一致。13. 根据希尔顿PDR标准,进行1:1的面谈,确保对每个员工的公平,为员工提供继续发展的平台。14. 及时更新员工档案,掌握员工进步、成功和失败的状况,鼓励更正。15. 为部门计划和培训高潜能成员,促进他们提高工作水平。16. 致力于酒店工作,为酒店发展提供建议,有创新精神,为顾客提供品质服务。17.   简单易懂的训练新员工,使其尽快达到胜任工作的最低标准,明白他应该要到什么样。18. 对雇用和解雇员工负责, 确定所有的位置都有合适的人选。确保部门中成员的一致水平。    19. 考察团队成员的训练需求。积极地参加职业培训, 让员工保持水平一致。20. 做队员的导师,提高员工水平,促进他们完成所设立的目标。21. 及时更新员工档案,掌握员工进步、成功和失败的状况,鼓励更正。22. 确保员工手册,相关劳动法,HR指南的一致性,必要的时候提供培训。23. 保持高标准的服务意识,以便于向宾客解释及销售健身及酒店的服务及设备。24. 确保所有设备、工作区域及柜台时刻处于清洁、整齐、良好的状态.25. 设计及推广活动,满足宾客需求并创收盈利。宣传并推销会员部以提高使用。26. 执行设备、植物卫生及安全检查,并安排所有区域的卫生清理。27. 准备及检查预算及库存量。28. 确保所有员工所培训的服务标准与品牌标准一致。29. 推销酒店、健身产品及服务.30. 如有需求,可安排私人培训及课堂活动.31. 保持高标准的服务意识,以便于向宾客解释及销售健身及酒店的服务及设备。     32. 遵循酒店安全及紧急反应政策及程序。33. 确保工作区域的卫生及保养处于高标准状态。 34. 时刻保持保密性。35. 按照健康安全,危机管理部门,灾难处理方法,救火程序执行。在宾客关系经理不在场的情况下,成为救火的一部分参与行动。  36. 依照希尔顿酒店及当地的卫生规定对泳池区域的卫生标准负责。37. 坚持佛山希尔顿酒店的政策和程序.38. 坚持佛山希尔顿酒店的商业行为规范。

薪资: 6千-8千 经验:2年以上 企业类型:国内高端酒店/5星级
地区:广东-汕尾 食宿:提供食宿

1.主持康体部工作;实施各经营项目;提供经营与日常管理的方案。2.巡视各营业网点,确保营业的正常进行。3.抽查各种设施,确定能正常营业。4.抽查员工上岗情况,确定设备正常运作;对人员、物资、服务质量、安全、防火负全责。5.处理重大宾客投诉,尽量满足宾客要求,维护酒店利益。6.对员工进行培训,并制定相关管理规范,保证服务质量。

薪资: 4千-5千 经验:2年以上 企业类型:国内高端酒店/5星级
地区:甘肃-兰州 食宿:提供食宿

岗位职责1.根据部门服务项目的特点和经营活动中的情况进行客源、客情分析,想出整改建议。2.对员工进行业务培训,编制值班表,负责员工的考勤。3.掌握出勤情况,安排技师出勤,维护日常秩序,做好安全保卫工作。4.班前、后检查水、电、空调节能情况,做好安全、节能工作。5.落实卫生工作计划,保持室内、外清洁整齐,物品用具归位。6.熟悉客源,征求宾客对引领位置的意见,充分合理利用包厢。岗位要求1.中专以上学历,有相同岗位工作经验2年以上。2.熟悉娱乐服务和成本管理,了解康体服务规范和质量标准,懂得卫生消毒和安全救护知识。3.熟悉公共娱乐场所公安管理法规和卫生条例。4.有较好的业务指导和组织协调能力。5.有较好的文字和语言表达能力,外语会话流利。6.熟练使用电脑等办公自动化软件。

薪资: 6千-8千 经验:3年以上 企业类型:国内高端酒店/5星级
地区:四川-成都

编制隶属于IFS公寓楼(IFS Residences 国金豪庭)岗位职责:1. 遵守公寓的各项规章制度,按照工作流程和标准完成工作;2. 管理及监督会所的整体运营状况,包括服务质量、开放时间、设施设备状态、员工状态及住客活动等;3. 严格依照公寓标准,监督会所区域设施设备等的干净整洁;4. 监管泳池水质、相关区域清洁质量;5. 负责会所部库存备货和采购管控,包括布草、医疗品等。6. 与住客保持良好的宾客关系,及时处理、反馈住客的建议、疑问与投诉;7. 持之以恒为住客提供及时、高效且礼貌的服务;8. 持续进行部门培训,包括员工对客服务意识和职业技能提升等;任职要求:1. 大专或以上学历,拥有3年以上酒店康体中心或高档会所工作经验;2. 熟练掌握各项会所设施设备的保养和运作流程;3. 良好的沟通能力,且具有一定的英文沟通能力和计算机操作能力;4. 具有良好的服务意识,工作责任心强,有活力、亲和力,仪表整洁;5. 会游泳及拥有救生证、急救证者优先;

薪资: 4千-5千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:

工作职责: 加入我们并开始您的职业生涯  Practice R-Way Service; set an example to be followed.实践R-Way服务, 以身作则。To have a complete knowledge of the Fitness Club product including gymnasium equipment, sauna, steam room, whirlpools, swimming pool and membership pricing.对健身中心的产品有很好地了解,包括健身房设备,桑拿,蒸汽浴,惠而浦, 游泳池和会员卡的定价。To have knowledge of the hotel rooms, hotel services, relative facilities and Food and Beverage outlets.对酒店的客房,酒店的服务, 相关设施和餐饮部门了解。Report to work on time with proper uniform, including nametag. Personal appearance must comply with the standard of the hotel.按时上班,着工夫,佩戴名牌,个人仪表符合酒店规定。Ensure health and safety codes are implemented and oversee the personal hygiene and grooming standards of department associates.确保安全编码得到应用并关注部门员工的个人卫生仪表标准。Work closely with and gain a working knowledge of Front Office, Accounting, Sales and Marketing and the necessary aspects of Food and Beverage and Housekeeping. Must promote internal customer concepts.和前厅部,会计部,销售部及相关的餐饮部门及管家部保持紧密地合作。 必须提倡内部顾客的理念。 Ensure that an effective and complete training program is in use and that all associates are well trained and re trained, as needed.确保高效完整的培训得到很好的实施并且如果有必要,再二次培训所有员工。Ensure that SOP’s and LSOP’s are available, current and in effect.确保工作标准程序及当地工作标准程序是可用, 最新的及有效的。Ensure that the Guest Response Program under area of control is being followed effectively.确保顾客回应计划在控制范围内能有效的跟进。Ensure that purchase manuals are kept up to date and only approved items are purchased. Purchase order logs should be maintained.确保采购手册及时更新,并保证采购的物品Responsible for guest interaction and building relationships.负责与客人接触及建立关系。Must achieve targeted number of memberships at the Fitness Club by suggestive selling and train the team for the same.必须透过建议销售及培训团体达到健身俱乐部会员的目标数目。Maintain and strive for high levels of guest satisfaction by maintaining and promoting good customer relations and developing guest focus in the recreation team.由维护及促进好的顾客关系及致力于娱乐团体在发展顾客上来维持及受到高级客人的满意度。Critiques the P&L statement for the Fitness Club.评判健康中心的损益情况。Establish and maintain departmental goals.建立并维护部门目标。Planning and implementation of the day-to-day operations for the Fitness Club.计划并实施健康中心的每日营运。Tracks customer demand for the entire recreation area and plans activities & offers accordingly to that.探求娱乐领域客人需求,计划并提供相关活动。Responsible for insuring that all associates receive there stipulated training and are competent in handling the job. Must train and motivate associates.负责确保所有员工得到必要的培训,并能胜任工作。 必须培训和激励员工。Is responsible for maintaining open and productive channels of communication within the department and ensuring the smooth flow of information.负责维持一个部门内开放有效的交流渠道,并阿确保信心的流畅。Is responsible for maintaining and ensuring the correct inventory of all assets of the department and controlling costs.负责维持部门的准确地物资库存量并且控制成本。Must review procedures and policies from time to time to ensure that systems are ever evolving and suited to he needs of the guests.必须一直回顾程序和政策来保证系统的正常运转和适应客人需求。Maintain and update all manuals of operations of the department.维护并更新部门运转手册。Ensure that all LSOP’s are adhered to and all associates are aware of the same.确保本地操作标准被有效遵守,员工有相关意识。                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Audit and approve schedules, wage projections and payroll.审核并批准工作安排,工资增减和劳资管理。Ensures that all records and registers are maintained and kept up to date at all times.确保所有登记和记录一直有效保存并及时更新。Is responsible for all PAF’s and their presentation to the HR department.负责向人力资源部递交所有的人事动态表。Control overtime through proper scheduling and immediate response to problems.通过合理的工作安排来控制加班并对出现的问题及时回应。Hold daily briefings to update all associates on incentive programs, guest comments and GSS scores, guest feedback and to recognize individuals and get feedback from associates.每天给员工开会来更新奖励计划, 客人意见和客人满意度调查,客人反馈,并识别出客人及得到员工反馈。Conduct monthly departmental meetings to promote communications and feedback. Meeting minutes need to be distributed.每月开部门会来提高交流和反馈。并记,分发会议记录。Oversee and ensure that the personal grooming standards of associates are maintained as per the associate handbook.全面掌控员工的个人仪表,要根据员工手册的标准。 Responsible for maintaining and up keeping the standard of hygiene in the area. Coordinates cleaning schedule with Housekeeping and takes ownership in cleaning programs conducted by the Fitness Club associates.负责维持并提高区域卫生标准,和管家部协调卫生安排,管理健康中心员工卫生项目。Ensures that all accounts tally at any time at the point of sale terminals.确保每日收支平衡。Enforce and encourage cost conservation methods and follow procedures for energy conservation.鼓励并强调节约成本方法并遵守节约能源的程序。Carry out proper coaching and counseling with associates when violations have accrued.当暴力事件发生时为员工提供合理的教导和咨询。Always be professional and ethical in dealing with guests, associates, vendors and other departments.对客人,同事,供应商和其他部门一贯保持专业道德的风范。Develop and implement programs designed to improve the efficiency of the operation and which improve the service to our guests. 发展和实施提高运作效率和对客服务的程序。Ensure all guests experiencing a problem receive an appropriate response, any promised compensations is delivered and all guests receive appropriate follow up in a timely and professional manner by using the LEARN process.确保所有的客人的问题得到及时回应,任何许诺的赔偿都要兑现,通过LEARN程序所有的客人都要得到及时专业的跟进。Perform any reasonable request made of management.达成管理层合理的要求。Coordinates maintenance of all public areas with Engineering and Housekeeping.和管家部和工程部协调所有公共区域的维护。Does regular competitive checks and provides a report to the Excom member.定期对竞争对手进行调查并为高级行政人员提供报告。Sets job descriptions and operations manuals for each position.为每个职位提供工作描述和操作手册。Perform a Brand Standard Self Audit at least once per quarter.至少每季度做一次品牌自我审核。Report to work on time with proper uniform, including nametag. Personal appearance must comply with the standard of the hotel.准时上班,着工服,佩戴名牌。个人仪表符合酒店规定。Prepare a monthly 15-Minutes Training schedule, make sure the training is conducted and training records are kept.每月制作15分钟培训的计划,确保培训的有效进行并记录在案。Implementation of an effective New Hire Training Program有效实施新员工程序。 Conduct weekly rap sessions with Supervisors每周和主管开总结会。Encourages empowerment amongst all associates within designated boundaries在一定限度内鼓励权力下放。Have thorough knowledge of hotel fire regulations and policy, accident reports, safety programs, and what the direct duties are in relation to each. Ensure that all associates are properly trained in these procedures.对酒店的消防政策,意外事件报告,安全程序,和直接相关责任人有全面地了解。 确保所有的员工得到相关的培训。Maintain safety by adhering to sagest polices, being responsible to report all accidents immediately. Support all safety programs. Proceed with caution when walking on slippery floors. Ensure proper safety instructions are given before operating any equipment.通过对政策的执行和立即对紧急事件报告来保证工作安全。当行走于湿滑地面时要小心。确保在操作任何设备之前有适当的安全培训。  You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation.  Today, you bring your personal style to every experience.  You live life to discover.  You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place.  You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it‘s a place to discover, a place in the world with style like yours.  That’s why we’re not just looking for anyone.  We’re looking for someone like you. 曾经,你是一个充满好奇的孩子,翻遍柜子,喜欢躲在门后偷看,永远会打破砂锅问到底。如今,你将个人风格带入了每项体验。你探索发现精彩生活。你对邻里街道充满热情,热衷于探索无法在旅行指南中找到的去处。如果这听起来像你,你找对地方了。你真诚,天生好奇,待人热情。万丽酒店不只是过夜之地,它也是探索之地,世界上为你这样风格的人士准备的好去处。因此,我们不是来者不拒。我们在寻找像你这样的人。      Should have a pleasing personality.性格和善。Should have excellent communication skills.良好的交流技能。Should be well versed with sports and other recreational facilities.精通体育或其他娱乐设施。Should have had a minimum of 4-5 years experience in a guest contact area of the hospitality industry.有酒店对客服务至少4-5年经验。Flair for management.有管理技能。   作为一家平等雇佣的雇主,万豪国际集团承诺雇佣不同背景的员工并支持多元包容的文化。 任职资格: 同上

薪资: 5千-6千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:天津-塘沽区 食宿:提供食宿

Practice R-Way Service; set an example to be followed.实践R-Way服务, 以身作则。To have a complete knowledge of the Fitness Club product including gymnasium equipment, sauna, steam room, whirlpools, swimming pool and membership pricing.对健身中心的产品有很好地了解,包括健身房设备,桑拿,蒸汽浴,惠而浦, 游泳池和会员卡的定价。To have knowledge of the hotel rooms, hotel services, relative facilities and Food and Beverage outlets.对酒店的客房,酒店的服务, 相关设施和餐饮部门了解。Report to work on time with proper uniform, including nametag. Personal appearance must comply with the standard of the hotel.按时上班,着工夫,佩戴名牌,个人仪表符合酒店规定。Ensure health and safety codes are implemented and oversee the personal hygiene and grooming standards of department associates.确保安全编码得到应用并关注部门员工的个人卫生仪表标准。Work closely with and gain a working knowledge of Front Office, Accounting, Sales and Marketing and the necessary aspects of Food and Beverage and Housekeeping. Must promote internal customer concepts.和前厅部,会计部,销售部及相关的餐饮部门及管家部保持紧密地合作。 必须提倡内部顾客的理念。Ensure that an effective and complete training program is in use and that all associates are well trained and re trained, as needed.确保高效完整的培训得到很好的实施并且如果有必要,再二次培训所有员工。Ensure that SOP’s and LSOP’s are available, current and in effect.确保工作标准程序及当地工作标准程序是可用, 最新的及有效的。Ensure that the Guest Response Program under area of control is being followed effectively.确保顾客回应计划在控制范围内能有效的跟进。Ensure that purchase manuals are kept up to date and only approved items are purchased. Purchase order logs should be maintained.确保采购手册及时更新,并保证采购的物品Responsible for guest interaction and building relationships.负责与客人接触及建立关系。Must achieve targeted number of memberships at the Fitness Club by suggestive selling and train the team for the same.必须透过建议销售及培训团体达到健身俱乐部会员的目标数目。Maintain and strive for high levels of guest satisfaction by maintaining and promoting good customer relations and developing guest focus in the recreation team.由维护及促进好的顾客关系及致力于娱乐团体在发展顾客上来维持及受到高级客人的满意度。Critiques the P&L statement for the Fitness Club.评判健康中心的损益情况。Establish and maintain departmental goals.建立并维护部门目标。Planning and implementation of the day-to-day operations for the Fitness Club.计划并实施健康中心的每日营运。Tracks customer demand for the entire recreation area and plans activities & offers accordingly to that.探求娱乐领域客人需求,计划并提供相关活动。Responsible for insuring that all associates receive there stipulated training and are competent in handling the job. Must train and motivate associates.负责确保所有员工得到必要的培训,并能胜任工作。 必须培训和激励员工。Is responsible for maintaining open and productive channels of communication within the department and ensuring the smooth flow of information.负责维持一个部门内开放有效的交流渠道,并阿确保信心的流畅。Is responsible for maintaining and ensuring the correct inventory of all assets of the department and controlling costs.负责维持部门的准确地物资库存量并且控制成本。Must review procedures and policies from time to time to ensure that systems are ever evolving and suited to he needs of the guests.必须一直回顾程序和政策来保证系统的正常运转和适应客人需求。Maintain and update all manuals of operations of the department.维护并更新部门运转手册。Ensure that all LSOP’s are adhered to and all associates are aware of the same.确保本地操作标准被有效遵守,员工有相关意识。                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Audit and approve schedules, wage projections and payroll.审核并批准工作安排,工资增减和劳资管理。Ensures that all records and registers are maintained and kept up to date at all times.确保所有登记和记录一直有效保存并及时更新。Is responsible for all PAF’s and their presentation to the HR department.负责向人力资源部递交所有的人事动态表。Control overtime through proper scheduling and immediate response to problems.通过合理的工作安排来控制加班并对出现的问题及时回应。Hold daily briefings to update all associates on incentive programs, guest comments and GSS scores, guest feedback and to recognize individuals and get feedback from associates.每天给员工开会来更新奖励计划, 客人意见和客人满意度调查,客人反馈,并识别出客人及得到员工反馈。Conduct monthly departmental meetings to promote communications and feedback. Meeting minutes need to be distributed.每月开部门会来提高交流和反馈。并记,分发会议记录。Oversee and ensure that the personal grooming standards of associates are maintained as per the associate handbook.全面掌控员工的个人仪表,要根据员工手册的标准。Responsible for maintaining and up keeping the standard of hygiene in the area. Coordinates cleaning schedule with Housekeeping and takes ownership in cleaning programs conducted by the Fitness Club associates.负责维持并提高区域卫生标准,和管家部协调卫生安排,管理健康中心员工卫生项目。Ensures that all accounts tally at any time at the point of sale terminals.确保每日收支平衡。Enforce and encourage cost conservation methods and follow procedures for energy conservation.鼓励并强调节约成本方法并遵守节约能源的程序。Carry out proper coaching and counseling with associates when violations have accrued.当暴力事件发生时为员工提供合理的教导和咨询。Always be professional and ethical in dealing with guests, associates, vendors and other departments.对客人,同事,供应商和其他部门一贯保持专业道德的风范。Develop and implement programs designed to improve the efficiency of the operation and which improve the service to our guests.发展和实施提高运作效率和对客服务的程序。Ensure all guests experiencing a problem receive an appropriate response, any promised compensations is delivered and all guests receive appropriate follow up in a timely and professional manner by using the LEARN process.确保所有的客人的问题得到及时回应,任何许诺的赔偿都要兑现,通过LEARN程序所有的客人都要得到及时专业的跟进。Perform any reasonable request made of management.达成管理层合理的要求。Coordinates maintenance of all public areas with Engineering and Housekeeping.和管家部和工程部协调所有公共区域的维护。Does regular competitive checks and provides a report to the Excom member.定期对竞争对手进行调查并为高级行政人员提供报告。Sets job descriptions and operations manuals for each position.为每个职位提供工作描述和操作手册。Perform a Brand Standard Self Audit at least once per quarter.至少每季度做一次品牌自我审核。Report to work on time with proper uniform, including nametag. Personal appearance must comply with the standard of the hotel.准时上班,着工服,佩戴名牌。个人仪表符合酒店规定。Prepare a monthly 15-Minutes Training schedule, make sure the training is conducted and training records are kept.每月制作15分钟培训的计划,确保培训的有效进行并记录在案。Implementation of an effective New Hire Training Program有效实施新员工程序。 Conduct weekly rap sessions with Supervisors每周和主管开总结会。Encourages empowerment amongst all associates within designated boundaries在一定限度内鼓励权力下放。Have thorough knowledge of hotel fire regulations and policy, accident reports, safety programs, and what the direct duties are in relation to each. Ensure that all associates are properly trained in these procedures.对酒店的消防政策,意外事件报告,安全程序,和直接相关责任人有全面地了解。确保所有的员工得到相关的培训。Maintain safety by adhering to sagest polices, being responsible to report all accidents immediately. Support all safety programs. Proceed with caution when walking on slippery floors. Ensure proper safety instructions are given before operating any equipment.通过对政策的执行和立即对紧急事件报告来保证工作安全。当行走于湿滑地面时要小心。确保在操作任何设备之前有适当的安全培训。

薪资: 5千-6千 经验:不限 企业类型:国际高端酒店/5星级
地区:海南-三亚 食宿:提供食宿

岗位职责/职位描述:岗位职责1.协助康乐部经理主持康乐部工作;实施各经营项目;提供经营与日常管理的方案。2.抽查员工上岗情况,确定设备正常运作;对人员、物资、服务质量、安全、防火负全责。3.处理重大宾客投诉,尽量满足宾客要求,维护酒店利益。4.对员工进行培训,并制定相关管理规范,保证服务质量。岗位要求1.大专以上学历,有相同岗位工作经验1年以上。2.掌握酒店基础管理知识,熟悉康乐设施管理。3.基本的英文沟通及书写能力。4.具有级织,指挥、计划、控制和协调能力。

薪资: 6千-8千 经验:不限 企业类型:国际高端酒店/5星级
地区:浙江-湖州 食宿:提供食宿

岗位职责1.每日工作汇报至总经理。2.主持康体部工作;实施各经营项目;提供经营与日常管理的方案。3.巡视各营业网点,确保营业的正常进行。4.抽查各种设施,确定能正常营业。5.抽查员工上岗情况,确定设备正常运作;对人员、物资、服务质量、安全、防火负全责。6.处理重大宾客投诉,尽量满足宾客要求,维护酒店利益。7.对员工进行培训,并制定相关管理规范,保证服务质量。岗位要求1.大专以上学历,有相同岗位工作经验三年以上。2.掌握酒店基础管理知识,懂得成本管理与核算,熟悉康乐设施管理,了解市场营销学和公关知识。3.熟悉工商管理法规、治安消防条例及音像管理规定。4.具有级织,指挥、计划、控制和协调能力。5.有拓展市场,发展业务的能力。6.有较好的文字组织和语言组织表达能力。

薪资: 5千-6千 经验:不限 企业类型:全服务中档酒店/4星级
地区:四川-遂宁 食宿:提供食宿

1、监管部门的日常经营管理。2、具备较强的销售会员卡培训技巧。3、协同销售开展营销和广告活动。4、计划并监督俱乐部的财务及预算。5、每月评审损益表和工作报告。6、每日审阅日常现金表并及时提出需要改进的问题。7、负责员工之间的沟通以及负责参与行业相关会议,了解行业最新趋势。8、每季度与业主代表会面,并审核俱乐部财务状况。9、参与社会活动,积极宣传俱乐部,推广俱乐部。

薪资: 8千-1万 经验:3年以上 企业类型:国内高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

岗位职责1.主持康体部工作;实施各经营项目;提供经营与日常管理的方案。2.巡视各营业网点,确保营业的正常进行。3.抽查各种设施,确定能正常营业。4.抽查员工上岗情况,确定设备正常运作;对人员、物资、服务质量、安全、防火负全责。5.处理重大宾客投诉,尽量满足宾客要求,维护酒店利益。6.对员工进行培训,并制定相关管理规范,保证服务质量。岗位要求1.大专以上学历,有相同岗位工作经验3年以上。2.掌握酒店基础管理知识,懂得成本管理与核算,熟悉康乐设施管理,了解市场营销学和公关知识。3.熟悉工商管理法规、治安消防条例及音像管理规定。4.具有级织,指挥、计划、控制和协调能力。5.有拓展市场,发展业务的能力。6.有较好的文字组织和语言组织表达能力。

薪资: 8千-1万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:海南-三亚 食宿:提供食宿

Job Summary:To administer policies and procedures, oversee and monitor theRecreation Department, assist in promoting and marketingthe facility, and provide personal attention to the guests. Directlyresponsible for day to day operations of the Spa.Duties & Responsibilities:Ø  Administration1.         To ensure that the Recreation activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been introduced and implemented where appropriate.2.         Assists in the preparation and update of individual Departmental Operations Manuals.3.         To attend regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.4.         Prepares monthly reports on all Recreation and Camp Hyatt aspects, to include statistical analysis of participation and use of facilities, programs and equipment evaluation.5.         To develop and implement with the Director of Spa, the operational policies and procedures6.         To control and monitor all administrative, financial and sales operations. Ø  Customer Service1.         Ensures that all Team members deliver the brand promise and provide exceptional guest service at all times.2.         Ensures that Team members also provide excellent service to internal customers in other departments as appropriate.3.         Handles guest and Team member enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.4.         Maintains positive guest and colleague interactions with good working relationships.Ø  Financial1.         Maximizes Team member productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.2.         To operate efficiently and profitably, all aspects of business within the Club in accordance with the standard of service required by the hotel.3.         Ensures inventory management and ongoing maintenance of Recreation operating equipment and other assets.4.         Ensures that the Department's operational budget is in line and that all costs are strictly controlled.5.         To prepare budget forecasts and marketing plans in conjunction with the Director of Spa.6.         Maximizes Recreation sales and revenues for the hotel.7.         To monitor all costs and recommend/institute measures to control them in accordance with the annual budget. Ø  Marketing1.         Ensures that all in-house rules and regulations are introduced and communicated to Team members and implemented.2.         Constantly monitors and evaluates local, national and international market trends, and the competitor hotels’ sales initiatives, in order to make sure the Recreation programs and equipment remain competitive and cutting edge.3.         Continuously seeks Public Relations opportunities to increase awareness and ultimately business.4.         Greets RW guests and potential members personally as and when necessary.5.         Attends relative functions, promotions for and on behalf of the Recreation when necessary.Ø  Operational1.         Ensures through effective supervision that all services offered in the Recreation are always available and carried out with the utmost efficiency and courtesy as per the Recreation Departmental Operations Manual.2.         Maintains a high profile within the Recreation by becoming involved with the activities, becoming a model of fitness and health.3.         Maintains a good relation with all Recreation members, guests and visitors.4.         Plans and programs all Recreation activities with Director of Spa.5.         Maintains a close inspection of the state of repair of the buildings and equipment.6.         Continually educates and updates oneself on the various components of the Recreation Operation, Maintenance and Growth, and to recommend to Management any new innovations and/or changes.7.         Takes active measures to assist in the promotion and public awareness of the Recreation.8.         Work closely with the Housekeeping Manager on towel par levels and up keeping of the Recreation Area and Pool.9.         Maintains a close relationship with the Spa Manager to ensure alignment between the two departments.10.      To coordinate with other relevant departments to handle specific sport and recreational activities for group and / or incentive groups.11.      To ensure that the various recreational facilities are operating profitably.12.      To control and monitor all administrative, financial and sales operation for the Recreation facilities.13.      To take active measures to assist in the in-house promotion and guest awareness of the recreation facilities.14.      To ensure the smooth integration with all other hotel operating departments, ensuring that all Team members have a thorough knowledge of the Recreation facilities and services.15.      To ensure that the Recreation facilities and services are Market Leader in all aspects of provision.16.      Familiar with all Fire and Emergency Procedure. Ø  Personnel1.         Assists in the recruitment and selection of Recreation Team members.  Ensures that hotel guidelines are adhered to when recruiting and use a competency-based approach to selecting Team members.2.         Oversees the punctuality and appearance of all Recreation Team members, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.3.         Ensures a strong professional relationship with all levels of Team members within the hotel, taking an active interest in their safety and development.4.         Encourages Team members to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation.5.         Assists in the development of Team members through ongoing feedback and monthly meetings.6.         Communicates training needs to the Rooms Departmental Trainer and monitors the implementation carefully.7.         Conducts annual Performance Development Discussions with Recreation Team members, supports them in their professional development goals.8.         Plans and implements effective training programs for all Recreation Team members in coordination with the Learning and Development Manager and Departmental Trainers.9.         Supports Departmental Trainers through ongoing feedback and assistance at monthly meetings.Develops the skills and effectiveness of all Recreation Team members through the appropriate training, coaching, and/or mentoring.Additional Skill required:1.       Ability to be resourceful, creative and maintain flexibility.2.       Ability to train, motivate, evaluate, mentor and direct Team members and managers to meet desired ends.3.       Ability to manage by example.4.       Ability to maintain excellent relations with Team members and maintain Team member and guest confidentiality at all times.5.       Ability to create, implement and monitor hotel and Team member’s goals, strategies and policies.6.       Ability to organize adults and kids activities.

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