1. Monitor and ensure that staff performs their job functions to the hotel's expected level of service.
监督确保宾客预定服务中心员工工作表现达到酒店标准
2. Ensure staff's knowledge of hotel services, features and amenities
确保员工熟悉酒店服务,特色及设施
3.Position as an in-house sales personnel optimizing the pre-selling and up-selling activities, allotment management and others in objective of revenue maximization
作为一个内部销售人员,优化提前销售和促销活动,房态管理和其他收入最大化
4.Understand reservation procedure and operates computer, fax and telephone in the proper way
熟练掌握预订程序,操作电脑,并正确使用传真和电话
5.Successful completion of the training process
出色完成培训进程
6. Accomplishes a set of administrative duties such as running briefing, producing, reviewing and writing reports and other specific duties related to the job .
完成相关管理职责,如每日例会、工作回顾、书写报告以及与职位相关的其它工作职责