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列表 明细
薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:面议

1.负责酒店的机械系统和相关设备,包括游泳池2.水处理、和污水处理设备的维护保养3.按上司指派执行预防性保养维修工作4.确保完成的工作质量符合酒店要求5.保证各设备安全操作6.当工作需要时,随时服从加班或换班的安排7.遵照既定的程序,准时出勤8.遵循员工手册和规章制度列出的要求9.遵照酒店的指定的卫生和个人仪容仪表的标准。1.Renders proper maintenance of Mechanical systems and the related equipment, including swimming pool, Water Treatment and Sewage equipment of the Hotel2.Formulate the preventive programs3.To ensure the quality of work done to meet the hotel requirement4.To ensure safety in operation of all equipment5.Renders overtime or change of time schedule6.as situation may require without any delay7.Adhere to the set procedures for attendancand timekeeping8.Adheres to the provisions outlined in the Employee’s Handbook, Disciplinary Code and Rules and Regulations.9.Adheres to the specified hygiene and personal appearance standards of the Hoteand his area.

薪资:面议 经验:2年以上 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:提供食宿

1.监督员工考勤,保存员工档案,并将员工的表现记录在在记事本上记录工作情况2.向工程部及经理汇报所有设备出现的问题3. 确保正确保养洗碗机及其它厨房设备4. 按照工作程序来操作5.  注意节约6招聘,发展维持有能力的洗碗工7. 表扬鼓励行为优秀的下属员工,并有效的指导积极的改进8.为下属员工做年度评9.为下属员工的培训项目提供有效的支持,使之达到其职位的期望和相应10.   建立并保持内部良好的人事关系11. 培训员工标准的操作方法,以便正确完成工作12.与其它餐饮部门协调好关系,办好各种活动13.保持与各部门的工作关系1.Maintain and updates employee fileand monitors attendance of staff2. Log operational incidents and concerns i the appropriate logbook3.Report all equipment malfunctions to the Engineering Department and Chief  Steward4. Ensure proper maintenance of all dishwashing machines and Kitchen equipment.5. Follow sanitary procedures that have been established by the managemen6.Alert in energy and chemicals saving7.Hire, develop and retain quality dishwasher8.Appraise the performance subordinate staff and use effective coaching and counseling for positive improvement9. Conduct annual performance appraisals for subordinate Staf10.Support subordinate staff with an effective trainingprogram to make them aware  of the expectations and responsibilities that their positions entail11. Establish and maintains effective employee relations in his section12.Train employees for all tasks that need to be accomplished according to the standard operating manua13. Coordinate functions and activities with other F/B Department14.Maintain interdepartmental working relationships

薪资:面议 经验:2年以上 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:提供食宿

1. 确保客房整洁并与酒店标准一致,保养、供需品和环境    都保持高品质。2.对所辖客房区域的每一件客房进行视察,以确保家具、设施和设备按要求得到良好的清洁、修缮、保养、更换和整修。3.视察所有空房以及有人入住的房间,检查清洁的水准及缺少的客用物品。有任何水准缺欠问题都告知客房服务员并跟进。4.确保检查所有已退房间并且尽快释放以让新的客人可以    及时入住。5.检查所有客房,重要客人的房间以及重要客人的到达,    以及常住客人的房间卫生。6.确保客房服务员无论何时都进行正确的清洁程序和步骤。7.监督所有的定期打扫项目,并如期更新档案,如:床垫    更换、革新、大清洁等。8.通过对所辖区域每一个房间的检查,确保所辖区域的房    间状态是正确的并与电脑房态一致。9.检查夜床服务是否符合标准。10.确保物品补给订单的正确,为了防止浪费,可进行适当的储存和循环利用,包括布草和小酒吧物品。11.负责准备间的清洁,随时都要保持准备间干净整洁和卫生。12.每天阅读主管笔记本,将下个班次需耍跟进的工作记录    进笔记本。13.记录日常所有的活动,例如客人的投诉和喜好等。14.及时向楼层经理汇报楼层的异常情况。15.报告和跟踪维修和保养情况。16.采用正确的方式处理客人的要求和投诉。并汇报给上级    主管。17.提醒员工报告并上交任何客人的遗留物品。18.记录日常事件并继续向下一班次的主管做好交班。19.时刻提供准确、高效和友善的服务。20.把握每一个可以令客人满意和愉悦的机会。21.掌握所有设备的操作方法,培训员工安全工作和正    确的操作方式。22.保证所有机器和清洁用品都被正确使用,并与当地的安    全标准保持一致以保障安全。23.确保客用品和易耗品的消耗得到控制。24.及时、主动和同事沟通准确的信息。25.向团队的新员工给予在岗和课堂式的培训。26.负责交班会和每日培训。27.管理员工工作表现并辅导。28.按时完成上级主管分配的其他任务。1.Ensuring the guest room standards with regards to cleanliness, maintenance, supply and ambience are consistently maintained at a very high level.2.Inspects all guestrooms for the assigned floors to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required.3.Inspect all vacant and occupied rooms to check standards of cleanliness, missing guest amenities and / or supplies.  Report any problems to the Room Attendants and follow up.4.Ensure all departure rooms are checked and released promptly for guests check in.5.To check all the guest rooms, VIP in-house, VIP arrival and long staying guests.6.Ensure that proper cleaning procedures and steps are taken at all times by Room Attendant.7.Supervise all special projects and updat

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:提供食宿

1. 酒店及其区域内保持好个人卫生和仪表的整洁。2.工服着装和仪容仪表符合酒店规定。3.按照程序遵守出勤时间。4.确保布置好早餐自助餐台,下午茶和晚间的日落时光。5.熟悉餐饮知识和服务。在行政楼层早餐下午茶和        晚间的日落时光时段为客人提供服务。6.每班检查行政酒廊当天预抵, 预离客人信息及第二天预抵客人信息,包括贵宾、回头客人、团队的情况以及特别要求。7.任何时候确保备用金充足和准确。8.按照客人的订房要求和喜好以及房间控制的政策分房。准备需要预分配的房间和贵宾预订9.处理客人的留言,传真和邮件,确保上述信息准确、完整、迅速的送达客人。10.熟悉可供兑换的外币以及兑换率以便提供外币兑换服务。11.完全熟悉前台设施设备的保养及操作程序。12.为客人办理快速入住离店结帐手续。13.对客人的要求反应迅速,主动承担责任满足客人的需求。14.通过观察或与其他同事的交流预见客人的需求,提供快速高效以及个性化的服务。15.收集记录所有客人地喜好并更新客人客史。16.完成工作日志,与下一班进行充分的交接,以确保所有信息被清晰传递, 所有客人要求被记录。17.确保“班次报表”和“未完成工作报表”能够得到很好的跟进。18.确保欢迎礼品已放置预抵入住行政楼宾客的房间19.  与客房部协调,确保行政楼层的鲜花保持新鲜。20.提供整理收拾行李,取出整理行礼服务。21.按照大使手册、规章制度来执行日常的工作。22.遵守酒店的工作政策及程序,遵守索菲特的商业行为规范以及大使手册中的条款。23.完成上级交待的其它任务。1.Adhere to the specific hygiene and personal appearance standards in the hotel area2.Adhere to hotel policy regarding uniform and personal presentation3.Adhere to the set procedures for attendance and time keeping4.Ensure that buffet breakfasts, afternoon tea and evening drinks are properly set up5.Familiar with food & beverage production knowledge and service, Provides F&B service during operation period for breakfast, afternoontea and evening drinks. 6.Review Club Millesime arrival, departure and next day arrival departure information on a daily basis7.Maintain cash float and accurately handle monies at all times8.Assign the rooms according guest’s request, preference and rooms control policy. Set up pre-registered and VIP reservations Performs room, rate and/or name change9.Convey information and messages to appropriate personnel in a timely and efficient manner10.Be fully conversant and efficient in dealing with foreign currencies and their exchange rates in order to provide foreign exchange services to guests11.Totally familiar with all Front Desk back‑up

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:提供食宿

1. 确保值班内任何时刻酒店的安全。2.配合领班主管完成经理交与的其它任务。3.保存酒店突发事件及客人投诉等的记录,提交主管采取行动4.协助工程部工作并提醒工程主管故障照明及设备。5.参加例行会议,回顾本部门的工作情况并提出调整和改善的意见,同时阐明新的方针政策规定。6.掌握酒店安全政策和规程,并保证严格遵守。7.掌握消防服务及应急程序,以及本部门在紧急情况下应承担的责任。8.每月检查并汇报所有灭火器情况。9.控制酒店物品的出入,严格按照酒店规定执行。10.有效地处理解决所有员工的质疑和投诉,并与酒店所有的宾客建立友好关系。1.Responsible for maintaining the highest level of Security at all times whilst on duty.2.Assistant with captains to complete the work which is arranged by  Assistant SSC Manager.3.Maintain a Hotel log book on incidents, complaints etc. and refer them to the service leader (SSC Supervisor) for follow up action.4.Assist Engineering and alert the Engineering Supervisor of any lights out of  order or faulty equipment.5.Attend regular operational meetings to review, monitor, adjust and upgrade the performance of the Department as a whole, explaining new directions and policies and procedures at the same time.6.Be aware of the Security policies and procedures of the Hotel, and ensure that they are being strictly adhered to.7. Be aware of the Fire and Emergency procedures, and your Departments responsibility in an emergency.8.Check & report on all fire extinguishers  monthly.9.Control hotel property taking in and out, strictly according to hotel security regulation to   carry out.10.To handle and resolve all staff queries and complaints in an efficient manner and to establish an amicable relationship with all clients.

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:提供食宿

1. 应届毕业生或在校生,可实习六个月以上;2.热爱酒店行业,并愿意在此领域长期发展;3.积极端正的工作态度。1.Fresh graduate or student, can practice more than six months;2.Love hotel industry, and willing a long-term development in this field;3.God working attitude

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:提供食宿

1. 收集和分发酒店所有部门的布草,点算收集和分发的数量,记录所有的数量。2.将布草分类摆放。有任何布草破损,要通知上级主管。3.及时收集并且运送客人洗衣和干洗物品。4.对所有收集到的物品进行例行检查。5.如果在查看衣物时发现污点,要对污点进行着重处理。6.对送回来需要跟进的物品进行例行检查。7.细心处理衣物以避免破损,还要确定洗衣机不超重。8.根据制定的标准对所有客人衣物和大使制服以及布草进行湿洗或干洗。9.确保衣物都分门别类,并使用适当的程序和洗涤剂进行清洗。10.选择适当和适合的清洁剂。11.检查衣物是否需要缝补。12.需要时包装最终成品。13.在客人洗衣记事本上做记录。把所有客人洗衣记录归档。14.及时利用电脑记录客人洗衣帐单。15.记录每天湿洗量。16.折叠毛巾。17.参与布草盘点。18.熟练掌握各项设备的使用技术。19.报告所有设备故障,并且对设备进行彻底清洁。保证设备和工具合理维护,有序处于良好状态。20.注意安全使用各种设备和清洁剂。21.工作范围内发现的工程问题要及时报告办公室。22.保证工作区域和工作间干净整洁,次序妥当。23.始终如一地提供高标准的服务。确保尽可能让每个客人满意,始终达到并超越客人期望。24.对客人的要求要迅速及时地与相关部门联系并予以解决。25.热情地回答客人的询问。确保及时解决客人的抱怨,并汇报给主管。26.熟悉有关团队和宴会的情况以便回答客人的询问。27.对于安全问题决不妥协。在紧急情况下要勇敢上阵。28.确保安全工作,坚持安全工作程序。29.在紧急事件处理程序上有丰富的知识。30.熟知并确保落实酒店的规定和程序。31.服从酒店及部门对仪容仪表的要求。32.积极参加各项培训并挖掘自身潜质。33.参加部门每项技能的交叉学习培训。34.随时履行主管分派下来的任务,按时完成工作。1.Receive and issue linen for entire hotel departments, always checking to ensure quantity received before issuing. Record all items issued.2.Sorting soiled linens. Inform superior for any              condemn and damage linen.3.Collection and delivery of guest laundry and dry       cleaning item in a timely manner4.Routine quantity and quality checking of all collected articles & items.5.To spot clean the garments if stains found during checking.6.Routine checking on all returned items which require followup action.7.Take great care that no damages are done and be careful not to overload the washer.8.Laundry or Dry cleaning as well pressing all guest garments and Ambassadors’ uniform as well as linens according to settled instruction, standard and procedures.9.Ensure that appropriate separation and selection of appropriate program and chemicals are used.

薪资:面议 经验:2年以上 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:提供食宿

1. 履行被分配的职责,尽自己所能提高工作效率。2.不断监控对客服务水平,通过客人的认可及热情,确保任何时间都能最大限度地令客人满意。3.同所有客人建立良好的公共关系。4.参加部门早会以及其他会议。5.查看每天重要的工作安排并且与部门大使分享信息。6.准备本部门排班表。7.完成其他酒店管理层安排的职责。8.确保前台始终有足够的人员安排。9.确保给每一位大使进行培训,以使大使有能力最有效地在其岗位上工作。10.确保“班次报表”和“未完成工作报表”能够得到很好的跟进。11.保持对前台的监管以直接监督前台服务员的对客服务情况。12.确保每位入住宾客的登记资料的完整录入。13.与大堂使者协调引领第一次入住的客人和回头客事宜。14.监控房间分配情况,以确保让客人满意和让客房利益最大化的双赢状态。15.与所有部门保持良好的协作关系,特别是客房部与预订部。检查房态差异报告以及维修房态,确保随时保持正确的房间状态信息。16.每天都核查团队帐目,确保团队帐目能得到及时更新。17.确保预抵团队的帐目安排得到恰当的准备和安排。18. 确认预退房的数量和对延迟退房的客人做出计划安排。19.核对客人帐单以确保其完整性及准确性。20.在前台办理外币兑换、结帐手续。21.如有潜在的信贷危险或其有关客人的问题,及时通知前厅经理。22.与相关的客人联系以结清所有未结客人,旅行社或公司的帐目。23.保证严格执行钥匙控制程序。24.始终保证前台有足够的后勤补给。25.负责公安管理系统传输达标。26.如有需要与礼宾部随时保持协调。27.确保前台大使在系统故障时有能力进行手工操作。28.确保有关对客保密的程序,严格地得到执行。29.报告工作效率问题并提供改进的方案建议。30.推动乐雅会会员计划。确保乐雅会会员计划顺利实行并且达到雅高集团的标准。熟悉会员加入程序和会员优惠计划。乐雅会会员计划在酒店的所有更新和活动都要及时与大使沟通。1.Contribute to overall operational efficiency by performing relevant duties as assigned.2.Monitor guest service constantly, ensuring that at all times maximum guests satisfaction is    being achieved through guests’ recognition and prompt cordial attention.3.Establish good public relationships with all guests.4.Attendance in departmental morning briefing and other meeting where necessary.5.Review important statistics and share information with other team members.6.Prepare duty roster.7.Perform any other duties as assigned by the Management team of the hotel.8.Facilitate and ensure a sufficiently manned Front Desk counter at all times.9.Ensure that proper training of ambassador is done such that ambassador has the necessary skill to perform duties with maximum efficiency.10.Ensure that ‘shift reports’ are printed and ‘Traces’ are followed up accordingly.11.Maintain an active presence at the Front Desk to directly

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:面议

1. Obedience: Personnel who assist their superior in carrying out an assigned task.2.Service: Assist in preparation of outlet for service periods. Adhere to the standards and sequence of service within the outlet.3.Communication: Maintain good relation with outlet captain, supervisor, manager and waiters.4.Problem solving: Ascertain guest’s satisfaction and advise supervisor of any guest complaints or problems no matter how small.

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:提供食宿

1.  Contribute to overall operational efficiency by performing relevant duties as assigned.2.Monitor guest service constantly, ensuring that at all times maximum guests satisfaction is being achieved through guests’ recognition and prompt cordial attention.3.Establish good public relationships with all guests.4.Provide guests with the most accurate and up-to-date information at all time.5.Handle mails, messages.6.Give general information and general help to guests.7.Check house status.8.Rooms Controlling9.Pre-assign rooms for pre‑registered, specific guests                (VIPs), special requests reservations and tour groups.10.Coordinate with Housekeeping on the turnover of rooms to ensure availability of vacant clean rooms upon guests’ arrival.11.Print ‘Shift Report’ at the beginning of each shift.12.Follow up on ‘Trace’ report.13.Coordinate room change.14.Obtain briefing from front desk and GEM overnight  on outstanding matters requiring further  attention.15.Prepare groups arrivals and departures.16.Perform check-ins and check-outs.17.Perform foreign currency exchange and other cashiering functions.18.PSB19.Monitor “Interface Lost Postings” regularly.20.Must greet all guests with warm and natural standard at every guest contact point.21.Take reservation for rooms, restaurants, limousine and other reservations for elsewhere, prefer within Accor Group.  22.Coordinate room change with Concierge.23.Record all morning calls requests into Morning Call Logbook and follow-up with Telephone Operator accordingly.24.Keeps Front Desk work areas neat at all times. 1.履行被分配的职责,尽自己所能提高工作效率。2.不断监控对客服务水平,通过客人的认可及热情,确保    任何时间都能最大限度地令客人满意。3.同所有客人建立良好的公共关系4.随时向客人提供最新,最准确的信息。5.处理信件、留言信息。

薪资:面议 经验:3年以上 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:面议

1. 根据上级的要求,完成其它工作。2.能够操作本部门所有的机器及设备。3.不断地培训员工,便提高出品的质量4.  尽量减少浪费。5.带领本部门员工工作,作好充足的准备,以便顺利完成工作。6.  检查准备工作,确保高质量。 7.建立并保持本部门良好的工作关系。8.遵守饭店的规章制度。9. 和所有员工保持良好的工作关系。1.Perform any other duties as assigned by                   supervisor.2.Operate all utensils and machinery in his assigned section.3.Train subordinates continuously in order to upgrade quality and production in a professional way.4.Responsible for the wastage and try to minimize the spoilage.5. Delegates work to his subordinates in order to run uninterrupted.6.Checks preparation and work done to ensure quality.7.Establishes and maintains good relationships in his section.8. Follows hotel policies at all times.9.  Keeps good relationships with all staff at alltimes.

薪资:面议 经验:2年以上 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:面议

1.Quality: Ensure complete guest satisfaction as top priority at all times. Be responsible for the preparation of outlet. Ascertain guest satisfaction by approaching and inquiring with them during the operation. Enforce grooming policy to ensure that ambassadors report to work punctually in accordance with the roster.2.Communication, Training and Development: Assist the Outlet manager with induction, training, coaching, counseling and development of associates. Be familiar with all current menus and beverage lists. Also to conduct daily training topic. Be completely conversant with all items and services available within the entire Hotel.3.Completes weekly restaurant inspection; checks overall restaurant appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance request as necessary.4.Financial: Maintain a cost conscious attitude. Monitor changes to the volume of business and react accordingly. Monitor restaurant reservations and booking ensuring they are recorded and processed according to established outlet procedures. 1.质量: 保证让客人满意, 负责餐厅营业前的准备工作, 接触客人询问客人的满意度, 坚持着装制度保证员工的勤务按时报告。2.交谈,训练和发展: 提醒经理合作的归纳,训练,劝导和发展. 进行高档位推销. 处理每天的训练.精通物品和服务能力在餐饮部。3.完成周期餐厅内视察,检查餐厅的整体情况,固定设备的修理,试用及操作设备,有必要的情况下申请设备维护。财务: 保持价钱意识的态度, 控制生意的影响和起伏,控制餐厅的预约确保是按适当的步骤进。

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:提供食宿

1.保持室内、楼道卫生,随时清理。2.认真检查宿舍及员工宿舍的安全、卫生。 3.在确保宿舍安全性的同时与相关部门保持良好的沟通以保持宿舍良好运转。协调宿舍维修的相关事宜,工程部维修人员需在宿舍管理人员的陪同下进行维修。4.帮助员工解决生活上的困难,并根据自己的能力尽可能的提供帮助。5.检查每月物业提供的水电费、物业费及餐费的账单。6.协助办理员工入住手续,在员工住进之前安排好房间。7.协助办理员工退寝手续,清点物品。8.每天认真检查宿舍安全,发现问题及时解决并汇报。 1.Keep the public area of residence clean, and clean them frequently. 2.Check the residence carefully.3.Ensure dormitory premise safety and communicate any discrepancies with related departments. The POMEC Ambassadors should be accompanied with residence attendant when repairing.4.Assist associates to solve problems in life and give a hand within power possibility depending on actual situation.5.Check the bills of water and electricity fees,meal expenses and property management fees monthly provided by the property company.    6.Assist Ambassador check-in, arrange accommodation for associates and all preparations must be done before they move in. 7.Assist Ambassador check-out, inventory and related products which are provided to associates. 8. Check the residence every day to ensure the dormitory’s safety. 

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:提供食宿

1.客房仓管文员需要协调所有接收及发出的信息,并且负责接听电话,并且处理客人的需求2.为每个工作班次打印并准备所需报告。3.协调并确保所有已经预定即将入住的客房都准备妥当。如贵宾房,散客或团队预定房。4.每天打印并监督客房状况报告以确定现况和报告没有差异。5.有需要时,在电脑上更新房间状态。6.分配任务并确保客人的所有要求都在30分钟内完成。7.检查整理主管和楼层服务员每天的工作报告。8.管理每个班次客房部钥匙/工作手机的点算。9.打印并准备每晚需要归档的报告。10.准备每日考勤表,检查部门的出勤记录。准备月末出勤报告。11.给外包员工准备签到单,协助分配任务给外包员工。12.处理传真、邮件、备忘录、接听电话。为行政管家收集或分发完整而清晰的讯息13.翻译和打印部门手册、培训计划和其他所需的文件。14.控制所有的办公用品、文具,及时补充所需用品。15.负责库存管理和盘点,根据需求准备月末的财政报告。16.建立和保存部门的文件。17.按照既定标准和程序负责失物招领的处理,包括记录、存储、分发归还等。18.提供给客人正确的信息19.联络其他部门并且与其他部门一起跟进事项,以确保客房部高效运作。20.规划维护工作时间并告知清洁工作和承包商。如窗户清洗,阳台清洁,地毯清洗,锄草,地板打蜡。21.完成行政管家或酒店管理层分派的其他任务。1.The Housekeeping Order Taker& Storekeeper will handle all communication in and out of the Housekeeping office and be responsible for answering telephone calls as well as dealing with requests accordingly.2.To print and prepare all required reports for each shift.3.To coordinate and prepare all blocked arrival rooms i.e. VIPs, Individual or Group room reports.4.To print and monitor on all daily room discrepancy reports5.To update status of rooms on computer as and when required.6.To assign and ensure that all guest requests are completed within 30 minutes of request.7.Oversees the filing of daily work reports from the Supervisor and Room Attendant.8.To conduct daily inventory of Housekeeping keys / cell phones after each shift.9.To print and prepare all reports required for filing at closing shift.10.Prepare daily payroll and sign in/out records.  Oversees departmental attendance record.  Prepares month end attendance reports.11.To prepare sign in and out attendant sheet for contract workers.  To assist superior in preparing cleaning tasks for contract workers.12.Handles fax, mail, memos, telephone calls.  Takes and distribute complete as well as clear messages for Executive Housekee

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:提供食宿

1.协助销售人员建立分类存档系统。 2.记录所有进出信件,及打入的电话。3.在酒店内帮助发送或接受信件 4.记录会议摘要。5.按要求包装派送资料,如饭店宣传册、销售手册、酒店礼品等。6.在助理销售总监指导下更新酒店数据库并处理各种活动的邀请名单。7.处理销售人员每日的各种合同。8.处理销售人员每日的散客及团队预定单。9.协助销售人员跟进团队住店期间的住房安排。10.协助销售人员与各部门间协调。11.销售人员不在的情况下,带客人参观酒店。12.每日备齐销售资料, 促销单页。13.处理销售人员报销单。14.熟悉饭店电脑、打字机、个人电脑(操作要求程序),电传打字机、传真机和电话转换机系统,以及必备电脑软件的操作使用。   15.能够处理销售查询。(酒店宣传册、幻灯片、销售手册和酒店礼品)      16.需要时,要承担工作范围外的职责或在某个特定时期内在酒店其他部门工作。 1.Assist all sales in organizing the filing system of the Division / Department / Section.2.Organize the recording system for all in-coming and out going correspondences as well as incoming telephone calls.3.Assist in the dispatch and collection of correspondence in the hotel.4.Take minutes of meetings.5.Assist in the packing of materials when required. e.g. hotel brochures,  sales kits, giveaway etc.6.Update sales database under the supervision of ADOS and handle all the invitation list for any type of functions.7.Assist sales people with all the contracts on daily basis.8.Assist sales people with reservation forms and FIT & group profiles.9.Assist sales people with group in house arrangement.10.Assist sales people to coordinate with internal department on any inquires.11.Conduct site inspections when sales people are not around.12.Prepare full sales kits and any promotional flyers and replenish on daily basis.13.Handle sales people with taxi claims etc.14.To familiar with the operation and application of the hotel's computer, typewriter, personal computer (operating the required programs), facsimile and office telephone switchboard system and all necessary computer software programs.15.Able to handle sales inquiries. (Hotel brochures, slides, sales kits and give-away)16.It is may be call upon to undertake respo

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:提供食宿

1.负责酒店的弱电系统和设备的维修和保养。2.协助弱电主管,确保维修工作中的不满情况得以解决。定期检查所有的弱电系统。3.消防值班中心内设备工作原理及操作,这些设备包括控制主机与分机、消防电脑、24伏电源、消防电话、应急广播(同时也可控制背景音乐)介绍。4.保养及维修a) 电话通讯系统b) 广播系统c) 卫星系统。5.确保宴会音响运行以满足客人要求.6.按上司指派执行预防性保养维修工作。7.确保完成的工作质量符合酒店要求.8.当工作需要时,随时服从加班或换班的安排。9.遵照既定的程序,准时出勤。10.遵循员工手册和规章制度列出的要求。11.遵照酒店的指定的卫生和个人仪容仪表的标准。1.Render proper repairs & maintenance of the ELV systems and the equipment of the Hotel.2.To assist the superior in ensuring that all repairs & maintenance complaints are carried out and attended to. Regular check all low voltage system.3.Introduce all of equipment in FCC, including main panel, fire computer, 24V power, fire telephone, EVAC system.4.Maintenance and repaira)    Telephone communication systemb)    Broadcasting system.c)    Satellite T.V system5.Ensure the F&B function to satisfaction of the guest.6.Formulate the preventive programs.7.To ensure the quality of work done to meet the hotel requirement.8.Renders overtime or change of time schedules as situation may require without any delay.9.Adhere to the set procedures for attendance and timekeeping.10.Adheres to the provisions outlined in the Employee’s Handbook, Disciplinary Code and Rules and Regulations.11.Adheres to the specified hygiene and personal appearance standards of the Hotel and his area.

薪资:面议 经验:2年以上 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:提供食宿

 1.  Establishment of service with all guest and members    保证泳池的客人以及会员服务并保持良好关系。2. To maintain inventory of supplies for the operations of the   spa facility   保证工作室的运作必需品数量充足。3.  To maintain the guest safety of them  all in the pool     保证泳池所有客人的人身安全。4.Report any loss or damage to Hotel, guests or staff assets on the appropriate incident report form  报告任何关于酒店的损失和损害,客人或员工资产相应的事故报告。5.Must be innovative and anticipative to our customer want and needs and providing satisfaction through service beyond our guest expectations  预见需求,提供超值服务6.Services will be professional and predictable but flexible enough, when necessary, to adhere to the individual needs and wants of guests. 专业和灵活的服务,尽量满足客人需求。

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:提供食宿

 1.Obedience: Personnel who assist their superior in carrying out an assigned task 服从能力:服从上级领导指派的任务,并能够很好完成。2.Communication: Maintain good relatiowith outlet, supervisor, manager and waiters  沟通能力:与上级,同事,保持良好的关系。3.Self-disciplined: Adhere to the standards and sequence of service within the outlet  自我约束能力:根据酒店的标准和服务的顺序。4.Problem solving: Ascertain guest’s satisfaction and advise supervisor of any guest complaints or problems no matter how small. Understand fully all emergency evacuation procedures.处理问题的能力:查明客人的满意程度,告诉主管任何客人的不满或问题无论大小。完全了解所有紧急程序。

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:提供食宿

 1.Quality: Ensure complete guest satisfaction as top priority at all times. Be responsible for the preparation of outlet. Ascertain guest satisfaction by approaching and inquiring with them during the operation. Enforce grooming policy to ensure that ambassadors report to work punctually in accordance with the roster质量: 保证让客人满意, 负责餐厅营业前的准备工作, 接触客人询问客人的满意度, 坚持着装制度保证员工的勤务按时报告。2.Health and Safety: Understand fully all emergency evacuation procedures. Ensure a high standard of hygiene and cleanliness with regard to safety is maintained at all times. Ensure that all food operating equipment and linen is stored securely in the correct location健康和安全: 完全了解所有紧急程序, 坚持高标准的卫生和整洁, 保证所有的物品存放在安全和正确的地方。3.Training and Development: Assist the Banquet Manager with induction, training, coaching, counseling and development of associates. Be familiar with all current menus and beverage lists. Also to conduct daily training topic.交谈,训练和发展: 协助宴会经理合作的归纳,训练,劝导和发展,熟悉所有现行的菜单和酒水单等,并组织每日培训。

薪资:面议 经验:不限 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:提供食宿

 1.Suggests food and beverages to be well versed with the menu, method of preparation and accompaniments要熟知菜单、食品配方及其它方面的知识,以便向人推荐各种食品及饮料。2.Cleans and polishes Glassware, Chin ware, hollowware and flatware.清洁并擦亮所有器皿3.Maintains cleanliness and mise-en-place level at working station and service pantry for smooth operation保持工作场地及餐具室内物品的齐全、干净、整洁。4.Sets up tables in accordance with Restaurant policy根据餐厅的规定来摆放餐桌。5.Cleans and removes dishes from the tablafter service is completed结束服务后,要清理所有的饭菜,并清洁桌面。6.Maintains excellent grooming standard at all times.始终保持良好的仪容仪表。

薪资:面议 经验:2年以上 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:提供食宿

1.质量: 保证让客人满意, 负责餐厅营业前的准备工作, 接触客人询问客人的满意度, 坚持着装制度保证员工的勤务按时报告2.交谈,训练和发展: 提醒经理合作的归纳,训练,劝导和发展. 进行高档位推销. 处理每天的训练.精通物品和服务能力在餐饮部3.完成周期餐厅内视察,检查餐厅的整体情况,固定设备的修理,试用及操作设备,有必要的情况下申请设备维护4财务: 保持价钱意识的态度, 控制生意的影响和起伏,控制餐厅的预约确保是按适当的步骤进。1.Quality: Ensure complete guest satisfaction as top priority at all times. Be responsible for the preparation of outlet. Ascertain guest satisfaction by approaching and inquiring with them during the operation. Enforce grooming policy to ensure that ambassadors report to work punctually in accordance with the roster2.Communication, Training and Development: Assist the Outlet manager with induction, training, coaching, counseling and development of associates. Be familiar with all current menus and beverage lists. Also to conduct daily training topic. Be completely conversant with all items and services available within the entire Hotel3.Completes weekly restaurant inspection; checks overall restaurant appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance request as necessary4.Financial: Maintain a cost conscious attitude. Monitor changes to the volume of business and react accordingly. Monitor restaurant reservations and booking ensuring they are recorded and processed according to established outlet procedures.

薪资:面议 经验:2年以上 企业类型:国际管理公司旗下酒店(五星/准五星)
地区:云南-昆明 食宿:提供食宿

 1. Organizes regular visits in accordance to a predetermined plan按计划定期组织销售拜访2.Prepares a tentative monthly schedule to record all sales and other related activities for the preceding month每月制定临时时间表,用以记录上月所有的销售活动或其它相关活动3.Presents a summary of his/her visits to the Director of Sales and Business Development on a weekly basis (Weekly Sales Plan) prior and after the week is completed以周销售计划为基础,每周前或每周后向销售总监提交一份有关销售拜访概况的报告4.Records the statistics of his/her sales accounts记录自己客户的统计数据5.Submits production reports on his/her list of accounts on a monthly basis每月提交客户客房使用量的总结报告6.Able to handle sales inquiries. (Hotel brochures, slides, sales kits and give-away能够处理销售查询。(酒店宣传册、幻灯片、销售手册和酒店礼品)        7.It is may be call upon to undertake responsibilities outside her own area and work in other divisions in the hotel for a specific period of time.需要时,要承担工作范围外的职责或在某个特定时期内在酒店其他部门工作。

薪资:3001-4000 经验:不限 企业类型:精品酒店(四星/准四星)
地区:云南-昆明 食宿:提供吃

岗位职责1.保存以前、现有客户的资料和档案。2.对客户进行销售拜访。3.记录上月所有的销售活动或其它相关活动。4.向市场销售总监提交销售拜访报告,提交月销售拜访计划.5.每周提交竞争对手情况报告。6.在酒店接待重要客户。岗位要求1.有较强的团队合作意识,及强的团队领导能力。2.熟悉公关营销部的业务,能协调各岗位的工作。 3.具有一般的公关和社交能力。4.形象气质佳。

薪资:5001-6000 经验:5年以上 企业类型:精品酒店(四星/准四星)
地区:云南-昆明 食宿:提供食宿

岗位职责1.负责酒店前厅部的接待和管理工作,熟知前厅服务设施的功能,处于完好状态。2.进行有关的市场计划分析制定部门工作计划,完成工作报告。3.使客房达到最高出租率,获取最佳的客房收入。4.督导下属部门主管,委派工作任务,明确岗位责任,随时调整工作部署。5.保持良好的客际关系,能独立有效地处理宾客投诉。6.协助酒店与更高一级领导处理突发事件。岗位要求1.大专以上学历,有同岗位工作经验5年以上。2.熟悉酒店前厅的经营管理工作,具有较强的工作责任感和敬业精神。3.督导前厅各分部员工服务质量标准、操作流程标准并对前厅部各项工作实施全面监管。4.有效贯彻、落实并完成部门制订的每月工作计划。5.英语对话流利,有较强的协调管理能力,具有一定的销售能力。6.全面掌握前台收银方面的财务基础知识,能处理日常服务环节中所涉及到的财务方面的问题。

薪资:3001-4000 经验:不限 企业类型:精品酒店(四星/准四星)
地区:云南-昆明 食宿:提供食宿

岗位职责1.查看交班记录,了解上一班的移交事项,并负责处理;2.熟悉预订资料,了解客情,尤其要记住即将来电的贵宾、常客的姓名,了解酒店的所有活动;3.熟悉酒店有关客房销售的各项政策,向来店宾客推销客房,努力争取最好的经济效益;4.熟练总台各项专业业务和技能,搞好对客服务;5.熟练掌握店内信息,提供准确的问讯服务;6.负责为下榻酒店的宾客办理入住登记手续;7.负责客房钥匙的管理和发放工作并严格遵守验证制度;8.制作有关报表,为其它部门提供准确的接待信息。岗位要求1.大专以上文化程度,流利的英语口语;2.性格开朗、头脑灵活、工作踏实,具有较强的服务意识、推销意识和责任感;3.通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。

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