有效管理餐厅的日常工作,确保以下工作正常进行:
1、Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
监督部门工作标准和程序手册中列出的各项规范的贯彻执行
2、Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
有效的进行交接班说明会,确保所有员工了解重要客人,特殊活动,每日特价,重点是推销某些产品等。
3、Encourage and motivate staff to provide optimum service during all shifts
激励在岗员工为客人提供卓越的服务
4、Anticipate market changes and review operations when necessary
善于预测市场的变化情况,并在必要时审评运营工作
5、Create positive publicity opportunities
创造良好的公众宣传机会
6、Actively pursue cost saving measures
积极的实行节约成本的方法。
7、Manage wage and beverage cost
管理工资和饮料成本
8、Works with Superior on manpower planning and management needs
和上级领导一起进行人力规划和管理需求。