We are looking for an Executive Housekeeper
我们正在招聘行政管家。职等您来!
At SALT of Anji, China an urban resort thatirresistibly combines modernity, contemporary art and the warmth of SALT forlovers of design, food, travel, and all things local. SALT Resortsis one of the four distinctive brands of The Lux Collective. SALT Resorts takesyou to people, not just places.
安吉乐那盐绚酒店是位于中国浙江省的一家度假酒店，它将现代时尚属性、当代艺术设计和盐绚的温暖融为一体，是爱好设计、美食、旅行和所有当地人事物的爱好者无法抗拒的魅力之选。盐绚是丽世酒店管理集团旗下四大特色品牌之 一。盐绚不仅仅带您前往目的地体验，更是让您结识快乐中的人们。
MAIN PURPOSE 主要职责
Manage the resort’s
Housekeeping and Laundry Teams whilst ensuring the effective and smooth
day-to-day operations of the department in order to exceed Guest,
inter-departmental and Team Members’ expectations.
管理度假村的客房部和洗衣房团队，确保部门的日常运营有效和顺利，同时能够超出客人、部门间和团队成员的期望。
Ensure that
occupied and vacant rooms, as well as public areas, have been efficiently
cleaned and serviced according to the brand’s standards.
确保续住房、空房和公共区域能够根据集团标准进行有效的清洁及服务。
Ensure compliance
to Health & Safety regulations and Brand’s Standard Operating
Procedures.
确保符合健康安全条例及集团标准的操作程序。
Conduct daily
housekeeping operations meetings, including pre-shift briefings, as well
as attend and co-facilitate monthly departmental meetings.
召开每日客房部运营会议，包括但不限于各个班次简会。同时需要参加并协助月度部门会议。
Efficiently handle
Guests queries and concerns and follow through on required actions.
有效解决客人的疑问和顾虑，并跟进后续所需行动。
Develop knowledge
and competencies of subordinates by providing on-the-job training and
coaching.
通过提供在职培训和指导，发展提升团队成员的知识和能力。
Actively
participate in the preparation of budgets and manage the costs of the housekeeping
operations.
积极参与成本预算和管理客房部运营成本。
ACADEMIC QUALIFICATIONS 教育背景资格
At least Higher
School Certificate or equivalent qualifications.
大专以上学历或同等学历。
Tertiary education
at Advanced Certificate Level or Diploma majoring in Hotel Management,
Tourism Management or equivalent qualifications from a recognised
institution
酒店管理专业，旅游管理专业的高等教育证书或专科文凭，或认证机构的同等资格证书。
PRIOR WORKINGEXPERIENCE 以往工作经历
A minimum of 10
years of working experience in the Housekeeping Department of a 5-star
resort.
拥有在五星级度假村酒店客房部10年以上的工作经验。
A minimum of 2
years of working experience as Assistant Executive Housekeeper or 4 years
of working experience as Head Housekeeper, preferably in a 5 star resort.
拥有两年以上客房经理助理经验，或是四年以上行政管家经验，五星级度假村酒店工作经验优先。
International
exposure in a 5-star resort or hotel would be an advantage.
有国际五星级度假村及酒店的工作经验是加分项
Pre-opening resort experience as a department head is required.
作为部门主管，度假村筹备开业经历是必备的资质。
OTHER REQUIREMENTS其他专业要求
Passionate about
service.
具有服务热情。
High level of
integrity.
高度职业操守。
Strong ability to
identify problems and provide solutions.
具有较强的发现问题，分析问题和提供解决思路的能力。
Proactive, dynamic,
flexible and professional attitude with strong interpersonal skills and customer
service skills.
具有积极、主动、灵活、专业的态度，具有较强的人际交往能力和客户服务能力。
Organisational,
financial and analytical skills.
具有组织技能、财务技能和分析技能。
Strong team
management and leadership skills in order to lead, motivate and develop
subordinates.
具有较强的团队管理能力和领导力，以此来领导、激励并发展团队成员。
Creative and
innovative.
具有创意及创新精神。
Ability to manage
time and tasks independently in order to meet set deadlines.
具有独立管理时间及任务的能力，以满足设定的期限。
Fully conversant
with standard cleaning procedures and the correct usage and dosage of each
cleaning chemical.
完全熟悉标准清洁程序和每种清洁化学品的正确使用和用量。
Ability to work as
a team player.
具有善于与团队成员合作的能力。
Highly responsible
and reliable.
高度负责可靠。
Good written and
verbal communication skills in both English and Mandarin languages.
具有良好的中、英文书写及口语交流技巧。
Strong knowledge in
Property Management Systems.
能够熟练操作酒店管理系统。
Strong knowledge of
Microsoft Office package.
能够熟练操作微软办公系列软件。
Willingness to work
during odd hours, weekends and public holidays.
愿意在下班时间、周末和公共假日工作。
A clean criminal
record is a-must.
必须能提供无犯罪记录证明。
