岗位职责:
Job Description
1.高效快速的清理和清洁餐台,需要时清理和抹擦废物,桌椅,墙壁,窗户,镜子和地面并清倒垃圾。
Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down stools, tables, chairs, walls, windows, mirrors, and floors as necessary. Empty trash and ashtrays.
2.专业的处理客人的投诉。
Handle guests complaints professionally
3.为客人提供鸡尾酒和餐单上的项目,点单时向客人推销。
Serve cocktails and/or menu items to guests; up-sell when taking orders.
4.了解当前酒店所有的活动。
Maintain current information on all general activities of the hotel
5.完成公司领导交办的其他工作
To follow up other tasks which assigned by superior
岗位要求:
Job Recuriments
1.出色的人际交往能力,诚实可靠、品行端正
excellent interpersonal skills,honest and reliable,Decency
2.具有较强的工作责任心和学习能力、良好的团队合作意识
Have a strong sense of responsibility and learning ability,a good team spirit of collaboration
3.1年相关工作经历
1 years related experience