To monitor and provide feedback on the hotel’s effective use of Hyatt systems, tools and procedures in areas of business intelligence, revenue management, inventory management and dynamic pricing to maximise Hyatt’s competitive advantage in the marketplace.
To manage the re-engineering and re-enforcement of business processes from an overall perspective of data cleanliness and data integrity.
To assist the Director of Marketing / Sales in the strategic direction of the Sales team by assisting the sales managers with developing their personal business plans, corporate account classification (key account management) as well as ensuring monthly reporting needs are met.
To optimise forecasting through the use of Business Intelligence and Revenue Management applications (IDeaS software where available).
To provide strategic, critical input for the weekly yield meeting.