Jing An Shangri-La, Shanghai is located right in the heart of the Jing An central business District, it is the focal point of the Jing An Kerry Center. The hotel has total 508 guest rooms and 6 distinctive restaurants. It sits on a network of public transport,including direct underground passages to the Metro Lines 2 and 7. Its prime downtown location provides extensive convenient transportation coverage  We are currently looking for a Director of Beverage/Head Mixologist to join our Food & Beverage team. As a Director of Beverage/Head Mixologist, we rely on you to: • Oversee the Beverage program of the hotel• Good business accumen with a well rounded understanding of beverage cost management• Ensure all service standard are maintained to high professional standards and all regulations regarding hygiene and safety are meet• Develop and create a quality and innovative beverage menu in order to attract the potential market• Provide and serve food and beverages to guests• Ensure guest needs and satisfaction are met• Prepare opening and closing inventory of bar related items spirits.• Recruit, manage, train and develop the team members We are looking for someone who:• Excellent guest interaction skills• Sound understanding of various kind of spirits and wine• Solid experience in creative mixology as well as in-depth knowledge of classic cocktails• Guest oriented and a good team player• With formal training in Hospitality Management is an advantage• Minimum 5 years working experience in similar capacity or with supervisory responsibilities• Well verse in written and spoken EnglishIf you are the right person, what are you waiting for？ Click the apply button now！

Mandarin Oriental, Beijing北京王府井文华东方酒店

Description 1.The Chief Bartender / Mixologist  is responsible for assisting the effective operation of Steakbar to meet Hyatt International's corporate strategy and brand standards, as well as the expectations of employees, guests and bosses.2.You will work closely with the bar manager to innovative cocktail drinks to meet well high expectations for our guests.Interact with guests to ensure maximum through wine sales to ensure relax and welcoming event space for guest. 3.Lead and train the bar team to ensure a smooth and  profitable operation and achieve revenue goals.4.Maintain an excellent and consistent level of service and product quality.Qualifications1.Please ensure that you have discussed your interest in this position with your Human Resources Department before you apply online.2.Ideally with a relevant degree or diploma in Hospitality or Tourism management.3.Minimum 3 years work experience in hotel operations, as Bartender or mixologist.4.Good customer service, communications and interpersonal skills are a must.5.Excellent knowledge in Wine & Spirits required.

工作内容：1.熟悉酒店酒吧、酒廊和餐厅的服务流程,按流程向客人提供优质服务；2.熟悉酒水相关知识，向客人介绍并制作酒水及饮品等；岗位要求：1.熟练掌握调酒相关技能，能够独立创新制作各种酒水，熟悉调酒工艺工序及工作流程；2.至少一年或以上相关工作经验，具有国际品牌五星级酒店或福布斯/米其林/黑珍珠星级餐厅服务经验优先考虑；3.良好的英文能力，广东话流利优先考虑；4.可接受24小时轮班或落场班工作。

工作内容：1.熟悉酒店酒吧、酒廊和餐厅的服务流程,按流程向客人提供优质服务；2.熟悉酒水相关知识，向客人介绍并制作酒水及饮品等；岗位要求：1.熟练掌握调酒相关技能，能够独立创新制作各种酒水，熟悉调酒工艺工序及工作流程；2.至少一年或以上相关工作经验，具有国际品牌五星级酒店或福布斯/米其林/黑珍珠星级餐厅服务经验优先考虑；3.良好的英文能力，广东话流利优先考虑；4.可接受24小时轮班或落场班工作。

职位概述监督所在餐厅的服务和菜单内容的提供情况，确保高品质和一致性。工作职责宾客体验在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作；通过确保以下内容高效的提供饮品服务：遵守酒精饮料服务归定，推销饮料并定时为客人续酒。与客人谈论葡萄酒，建议葡萄酒的品种和风格，写单和为客人送酒向客人推销鸡尾酒调配和装饰鸡尾酒按规范提供热的咖啡和茶通过确保以下方面遵守宾客服务规范：给予客人有关酒精饮料的建议。告知客人酒精强度，并告诉客人对他们的影响。遵守法律规定和地方酒精饮品条例。评定客人的醉酒程度并采取必要的措施。通知客人酒店的吸烟规定。监测影响客人总体体验的各方面工作。企业责任全面服从FSMS的标准；控制存货和监督保安程序；监督服务设备的维护保养；监督客用设施和服务的标准；责任范围完成分配给工作的情况；服从上级安排的其他工作；

·         礼貌、友好、周到、准时地对客人进行餐饮服务，努力使客人满意。同时，向客人推荐酒水，并进行酒廊的收银。·         熟悉掌握酒水单并可以自如地向客人做以介绍。·         保持吧台充足的日常供给，包括酒水、酒具等。·         负责新鲜水果、蔬菜、配菜、果汁等的日常供给。·         礼貌友好地问候客人，确保客人需要的酒水、酒具等能够符合标准地送到，核查客人的身份，训练有素地察觉到酒醉的客人，了解有关饮酒的法律知识。·         准确输入并登记客人所点或所加点的产品，包括其他服务员提供的酒水。·         收到客人的现金付款后能够正确找零，确保现金的收支平衡。·         锁好酒柜，确保现金等的安全。·         能够达到产品知识的要求。了解其他餐厅的菜肴，以便向客人推荐

1. 丰富的想象力，熟练的调酒技术，精通各种酒类知识和调酒手法，能独立创作并出品具有独特、创意、艺术风格的鸡尾酒。2. 两年相关的工作经验，良好的对客服务经验和沟通技巧，能与客人建立良好的宾客关系。

岗位职责1、 负责酒吧的日常经营; 2、建立、健全酒吧的各项管理制度和工作规范； 3、为酒吧的运作提出合理化建议； 4、组织完成酒吧各项经营计划； 5、检查运营情况，督导、落实各项规章制度和工作规范，发现问题及时予以解决； 6、督促员工做好会所所有设施设备的日常保养； 7、审核各种物品的申领，并控制成本； 8、实施培训，提高员工自身素质和工作技能；及时处理客诉、了解客人对酒吧的建议，不断改进服务岗位要求1、具有1年以上同岗位相关工作经验； 2、40岁以内，形象气质良好，了解酒水相关知识；3、熟悉高端酒吧运营管理和服务标准及工作流程；4、有较高的处理突发事件的应变能力及对客沟通能力；5、热爱服务工作，工作踏实、认真，有较强的事业心和责任感。

我们热情，不仅对客人我们规范，不仅于制度和我们一样，带着梦想即刻起，点赞你的生活，从这一份工作开始!只要你有才，虚以待位，只等你来!无限的发展空间，我们的成长邀请你一同参与!

1.   Greets guest at the table promptly after their arrival and informs them of specials and promotional menu, makes suggestions and answers questions regarding food, beverages and service.      恭候客人来店并且通知当日特色和促销菜单，提供建议并且为客人解答餐饮以及服务方2.   Reading and listening to guests to determine beverage preferences, making recommendations and taking drinks orders.      通过观察来确定客人的酒水喜好，为客人推荐并且点单。3.   Prepare alcohol or non-alcohol beverages for bar and restaurant customers and serve snacks and drinks      为酒吧和餐厅的客人准备酒水饮料并且服务小吃以及饮料。4.   Processes guests' orders in a timely manner whilst verifying that all items are prepared according to guests' requests and standards, offering a friendly and caring service at all time.      根据客人的要求及时跟进并在任何时候提供友好和关怀的服务。5.   Keeps a discreet eye on the guests to ensure they are satisfied with the food and service, anticipates and responds to any additional requests and to determine when the course/meal has been completed.      保持谨慎的注视，确保顾客满意我们的食物和服务。6.   Presents the check to the guests according to the outlet standards.  Upon acceptance of payment, refers checks and payment to the cashier for closing.  Returns the copy of the closed check, credit card slip or change to the guests, as appropriate.      按照酒店的标准为顾客出示他们的帐单并及时交纳至收银员处，同时把帐单底单，信用卡底单或，找续送还给顾客。7.   Sets up tables for each course according to the outlet standards.  During the meal, after each course, removes dirty dishes and silverware from table and changes ashtray (1 butt only) upon needs.  After the meal, cleans and resets the table.      按照餐厅标准摆设餐厅。当客人有餐后为其清理餐桌，随时为顾客更换烟灰缸。8.   During lower occupancy of the outlet, assists with stocking the work stations, polishing silverware from table and folding napkins.      在空闲时协助整理餐厅的工作间，擦拭银器和叠餐巾。9.   Keeps abreast of the food and beverage promotions, new menu items, daily specials, and other relevant information for the outlet guests.      为顾客提供酒店最新餐饮推广、新餐牌、每日推介和相关信息。10.   To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage products and up sell alternatives.        彻底熟悉并掌握菜单上所有的餐饮产品知识，有能力推荐产品并且推销替代品。11.   To perform opening and closing procedures established for the respective outlet as assigned.        执行各自餐厅建立的开档以及关档程序。12.   To report guest complaints or problems to outlet supervisor / Assistant Manager and Manager if no immediate solution can be found and assure follow up with guests        对于顾客的投诉应当及时反馈至主管或者经理处，如果没有立即的解决方案请确保向客人跟踪反馈。13.   To assist in carrying out daily, weekly, monthly and yearly inventory of operating equipment.        协助执行餐厅设备的每天，每周，每月以及每年的存货盘点。

1、在酒吧提供顺畅、高效的服务，确保在任何时间都达到酒店的标准。2、向客人呈送菜单/饮品单，回答客人问询并为客人提供食品、饮料及服务方面的建议。3、根据所定的程序接受点单及为客人服务食品及饮料。4、确保酒吧中的所有餐饮物品、设备及其它设施根据部门营运手册的要求得到妥善维护。5、不断努力使光顾酒吧的所有客人感到满意。6、记录客人点菜并及时提供产品和服务，不得无故延误。7、对酒吧菜单及酒单有全面良好的知识。8、促销饮品，以提高营业额。9、保持所有酒水和客人供应品的适当库存量。10、确保根据要求和运作需要做好准备工作。11、根据要求准备及服务鸡尾酒。12、在特别推广或活动期间，根据活动主题摆台和装饰。14、确保所有饮品在适合温度下的妥善储存。15、确保所有杯具的光亮、洁净。16、协助对酒吧的盘点并保持准确的盘存记录。17、提出补充酒吧饮品的申请。18、符合HACCP运营规范。

五官端正；正直、诚实、勤劳、热情；良好的沟通能力；具有国际性酒店同岗位、工作经验。

熟悉酒水知识、掌握高端酒吧业务知识、熟练调配酒水出品。

岗位职责：1. 丰富的酒水知识，熟悉调酒制作工艺流程，确保酒水的质量。2. 依照公司的标准程序和方法为客人提供优质的酒水服务。3. 负责调酒相关培训；4. 负责吧台酒水的申领、采购，补充和日常保管工作。5. 负责吧台的日常和月盘点工作。6. 做好吧台设备、用品的保养以确保其正常运转。岗位要求：1.熟练掌握调酒相关技能；2.熟悉酒店大堂吧或酒吧吧台运作；3.良好的沟通能力和团队合作精神；4.热爱酒店行业。

职责描述:对部门主管/部门助理经理/酒水经理尽责。具体职责包括但不限于：- 确保每日运营期间吧台区域的备料充足，及时检查所有物品的日期和新鲜度，如：冰块、酒水装饰、果泥、鲜榨果汁、烈酒库存以及杯卖酒、香槟、起泡酒等- 熟悉酒店酒吧、酒廊和餐厅的所有服务流程,并按流程开展工作- 始终为客人提供礼貌、专业、高效的服务任职要求：- 具备至少2年以上同岗位工作经验- 具备一定的英语沟通及书写能力- 具备相关的调酒师资格证书- 具备创新饮品的能力

1、保持吧台的清洁整齐（吧台台面、酒柜、冰柜、地面、杯具）；2、每日登记酒水记录簿（每日存货、采买数量、售出数量、结存数）；3、做好酒具的摆设和调酒各项的准备；4、工作中保持微笔、礼貌服务、按标准流程和酒水配方为顾客提供所需酒水服务；5、懂酒水库存的要求；6、至少有一年以上调酒师经验；7、性格开朗，沟通能力强，阳光热情；

协助餐厅及酒吧营运中顺畅和高效的服务，依照酒店标准确保餐厅成功运作并独立盈利。Assists with the smooth and efficient service of the Bar or Outlets Operation ensuring that the outlet operate successfully, in accordance with the standard of the hotel and are individually profitable.确保遵循品牌承诺并始终提供优异的对客服务。Ensures the delivery of brand promise and provides exceptional guest service at all times.适当时为其他部门的内部客人提供优质服务。Provides excellent service to internal customers in other departments as appropriate.礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.向客人呈送菜单，回答客人问询并为客人提供关于食品、饮料及服务的建议。Presents menu/ drinks list, answers enquiries and makes suggestions regarding food, beverage and service to guests.根据所定的程序接受点菜并为客人服务食品及饮料。Takes orders and serves food and beverage to guest according to the established sequence and procedures.完全了解Micros电脑系统的各方面。Fully conversant with all aspects of the Micros Computer System.根据部门营运指南要求确保部门内所有餐饮物品、设备和其他设施得到妥善保管和维护 。Ensures all food and beverage items, equipment and other facilities in the Outlet are maintained according to the Departmental Operation Manual requirements.记录客人点菜并及时提供产品和服务，不得无故延误。Takes guest order and serves items without unnecessary delay.熟悉并对餐厅菜单和酒单有相当的了解。Familiars and have good knowledge of the Outlet’s Menu and Wine List.确保根据要求和运作需要做好餐前准备工作。Prepares mis-en-place according to the requirement and operation needs.清洁并重新摆设餐台和餐桌。Clears and resets counters or tables.根据要求准备及服务鸡尾酒。Prepares and serves Cocktail as requested.在特别推广或活动期间，根据活动主题协助餐厅的摆台和装饰。Assists in setting up/ decorating the Outlet according to the theme during special promotions or occasions.确保所有饮品在适合温度下的妥善储存。Ensures all beverage stock are kept in the proper storage under the appropriate temperature.确保所有杯具的光亮、洁净。Ensures all glasses are well polished.协助对酒吧的盘点并保持准确的盘存记录。Assists in Bar stock inventory and maintains an accurate inventory record.

岗位要求：-熟知各类酒水专业知识-鸡尾酒调配及创新能力-良好的成本控制意识及吧台管理能力-调酒师认证优先------------------------------------------------------------Tel招聘电话: + 86 (898) 36303333-转人力资源部Cellphone招聘手机：+86 18689858360 （微信同号）（working period is 8:30AM-5:30PM in working days工作时间为工作日上午8点30分至下午5点30分）Email招聘邮箱: hr@hualuxe-haikou.com

岗位职责：1、确保吧台的正常运行。2、负责酒吧营业前后的准备工作，确保酒水的库存充足，并做好盘点记录。3、酒水的制作和出品严格按照酒店的配方和要求统一质量。4、熟知酒吧内所有酒水的货源、品牌、产地并知其口味，懂得其储藏方式、饮用方式以及鸡尾酒的调制方法。5、确保客区、吧台内所有用具、设备的清洁卫生，必须保证干净、整洁、齐全。6、熟练掌握对客服务流程。7、熟知酒水单、菜单，准确的向客人介绍各种酒水及菜品。8、积极参加酒店安排的所有培训。岗位要求：1、有酒店相同岗位工作经验者优先考虑。2、熟悉酒吧的服务特点和服务项目。3、良好的英语基础，熟练的调酒技巧，熟知酒水知识。4、形象好，有较好的沟通能力、亲和力，语言表达能力强。

岗位职责:1.酒吧日常酒水配制。2.吧台服务及日常准备清洁工作。3.作好与宾客的沟通及好推销工作。4.准确无误的提供鸡尾酒。5.作好每日的盘点。6.协助培训新员工。岗位要求:1.五官端正、热情开朗大方，服务意识强。2.具有2年以上调酒经验，懂得各种酒类知识。3.热爱咖啡文化，同时会制作咖啡，或有中级以上调酒师技术证书或咖啡师资格者优先。

必须精通各种饮料与鸡尾酒知识Must have good knowledge of beverages and cocktails必须具备出色的客户服务技巧、专业表达和丰富的沟通技巧Must possess outstanding guest services skills, professional presentation and sophisticated communication skills必须本着客户至上和尊重同事的服务理念，工作主动热情，能够积极帮助他人。Must be guest-oriented and colleague oriented ,have a vibrant personality, and radiate enthusiasm to assist people优秀的英语（口语和书写），掌握第二门语言者优先。Proficient in the English language （verbal & written）, second language is an asset必须能够在紧张和不断变化的环境下处理多项任务Must be able to handle a multitude of tasks in an intense, ever-changing environment必须在工作时间上灵活安排。Must be flexible in terms of working hours.必须懂电脑知识和电脑分析Must be computer literate and analytical  

岗位要求1.专科学历，五官端正、热情开朗大方，服务意识强。2.具有2年以上调酒经验，懂得各种酒类知识。3.熟悉酒水知识能掌握至少一种调酒方法。

岗位职责：1. 相关四、五星级酒店或高档餐厅工作经验一年以上2. 良好的团队协作能力3. 丰富的酒水知识4. 能适应翻班工作