Administration
行政
Assist
to ensure that the Niccolo Kitchen activities are aligned with the respective
Corporate Strategy, and that the Hotel Actions have been implemented where
appropriate.
协助确保Niccolo Kitchen活动符合各自的“企业战略”，并且酒店行动已经在适当情况下实施。
Oversee
the preparation and update of individual Departmental Operations Manuals.
监督各部门操作手册的准备和更新。
Conduct
regular divisional communications meetings and ensure that departmental
briefings and meetings are effective and conducted as necessary.
定期举行部门通讯会议，确保部门通报和会议有效，并在必要时进行。
Customer Service 顾客服务
Ensure
the delivery of brand promise and provide exceptional guest service at all
times.
确保品牌承诺的交付，并随时提供卓越的客户服务。
Provide
excellent service to internal customers in other departments as appropriate.
酌情为其他部门的内部客户提供优质的服务。
Handle
all guest and internal customer complaints and inquiries in a courteous and
efficient manner, following through to make sure problems are resolved
satisfactorily.
以诚恳高效的方式处理所有客人和内部客户的投诉和查询，以确保问题得到圆满解决。
Maintain
positive guest and colleague interactions with good working relationships.
与良好的工作关系保持良好的客人和同事互动。
Establish
a rapport with guests maintaining good customer relationships.
与客户建立良好的关系，保持良好的客户关系。
Personally
and frequently verify that guests at Niccolo Kitchen are receiving the best
possible service.
亲自经常核实Niccolo Kitchen客人正在接受最好的服务
Be
present at Niccolo Kitchen during operational hours to ensure that they are
managed well by the respective colleagues and functions to the fullest
expectations.
在欣厨营运到场，以确保他们由各自的同事和职能得到充分的期望管理。
Financial
财务
Maximize
colleague productivity through the use of multi-skilling, multi-tasking and
flexible scheduling to meet the financial goals of the business as well as the
expectations of the guests.
通过使用多层次，多任务和灵活的计划来最大限度地提高同事的生产力，以满足业务的财务目标以及客人的期望。
Ensure
that the outlet is operated in line with maximizing profit while delivering on
the brand promise.
确保插座符合最大化利润，同时履行品牌承诺。
Ensure
to achieve the monthly and annual personal target and the outlet’s revenue.
确保实现每月和每年的个人目标和销售收入。
Ensure
that all hotel, company and local rules, policies and regulations relating to
financial record keeping, money handling and licensing are adhered to,
including the timely and accurate reporting of financial information.
确保遵守有关财务记录，货币处理和许可的所有酒店，公司和地方规则，政策法规，包括及时，准确地报告财务信息。
Manage
costs proactively based on key performance indicators, work with the respective
Heads of department as appropriate.
根据关键绩效指标主动管理成本，酌情与各部门主管合作。
Ensures
new technology and equipment are embraced, improving productivity whilst taking
work out of the system.
确保采用新的技术和设备，提高生产率，同时将系统从工作中脱离出来。
Marketing 营销
Prepare
annual marketing plan with members of the department, as a base of annual
marketing plan of RB&E Dept.
与部门成员制定年度营销计划，作为餐饮部年度营销计划的基础。
Evaluate
local, national and international market trends, vendors and other
hotel/restaurant operations constantly to make sure that the hotel’s operations
remain competitive and cutting edge.
不断评估当地，国内和国际市场趋势，供应商和其他酒店/餐厅业务，确保酒店业务保持竞争力和前沿。
Continuously
seek Marketing and Public Relations opportunities to increase awareness and
ultimately business.
不断寻求营销和公共关系的机会，提高认识和最终业务。
Operational 操作
Assist
to represent the division in ADRB&E absence.
协助代表助理餐饮总监缺席的部门
Embrace
all the Forbes and WHM standards of Niccolo Hotels Global expectations and make sure these are all in place in the RB&E outlets
while providing enough training to staff and checking in a daily basis with
immediate corrective actions in place.
遵循所有福布斯标准和九龙仓酒店管理集团对尼依格罗品牌的期待，确保这些期待和标准在餐饮部实施。同时确保提供到给员工相应足量的培训，每天对此项目进行监管并且时刻纠正员工的行为。
Work
closely with other Outlet Managers in a supportive and flexible manner,
focusing on the overall success of the hotel and the satisfaction of hotel
guests.
与其他出口经理紧密合作，以支持和灵活的方式，重点关注酒店的整体成功和酒店客人的满意度。
Ensure
that Food and Beverage colleagues work in a supportive and flexible manner with
other departments, in a spirit of “We work through Teams”.
本着“我们通过团队工作”的精神，确保食品饮料同仁以其他部门的支持和灵活的方式工作。
Ensure
consistent check and supervision on food and beverage items during operation,
making feedback as appropriate.
确保运营期间对食品和饮料项目进行一致的检查和监督，酌情做出反馈。
Supervise
on restaurant services and catering standards, implement correct measure with
Assistant Director of restaurant, Executive Sous Chef and Sous Chef where
necessary.
对餐厅服务和餐饮标准进行监督，并在必要时与助理餐饮总监和厨师长执行正确的措施。
Carry
out inspection on RB&E operation with Executive Sous Chef frequently and
thoroughly.
经常和彻底地执行食品和饮料操作检查。
Supervise
usage of fresh products in the meal preparation procedure.
在进餐准备程序中监督新鲜食品的使用情况。
Give
assistance to Executive Chef/ Executive Sous Chef on creative suggestions and
ideas.
向行政总厨/执行副厨师提供有关创意建议和创意的协助。
Give
assistance in monitoring the monthly inventory of all operating equipment and
operating supplies.
协助监测所有作业设备和作业用品的每月库存。
Communicate
on daily operations and quality control with kitchen closely.
与厨房密切沟通日常运作和质量控制。
Have a
thorough knowledge and understanding of all food and beverage items in the menu
and the ability to recommend Food and Beverage combinations and up sell
alternatives.
对菜单中的所有食品和饮料项目进行全面的了解和了解，以及推荐食品和饮料组合和销售替代品的能力。
Ensure
front and back of house area of the restaurant clean and orderly.
确保餐厅的正面和背面清洁有序。
Communicate
with Housekeeping department, ensuring established clean plan is carried out
strictly.
与家政部门沟通，确保制定清洁计划得到严格执行。
