• 送餐部副理/领班/服务员 Assistant Manager/Team Leader/Waiter/Waitress - Room Service

• 深圳柏悦酒店
• 2019-02-18 13:17:12

工作范围及总体职责：Scope and General Purpose of Job:确保酒店最基本的品牌标准都要被贯彻执行。Ensures that minimum brand standards have been implemented.确保贯彻执行所有凯悦温情和餐饮经典20条的标准。Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.对于客户调查结果做出回应并落实相应的改善措施。Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.以支持和灵活的态度与其他餐厅经理紧密合作，着眼于整个酒店的成功和酒店客人的满意度。Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.确保餐饮部员工以支持和灵活的态度和“团队协作”的精神与其他部门合作。Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.监督客房送餐部的服务和餐饮标准。Monitors service and Food and Beverage standards in Room Service.与餐饮副总监共同对餐饮营运进行频繁而全面的检查。Conducts frequent and thorough inspections together with the Assistant Director of Food and Beverage.经常去证实餐饮准备中仅可用新鲜的产品。Frequently verifies that only fresh products are used in food and beverage preparation.帮助行政总厨/行政副总厨提出富有创意的建议和想法。Assists the Executive Chef/Executive Sous Chefs with creative suggestions and ideas.在营运过程中将对于餐饮产品的检验和监督贯穿始终，并在适当的情况下作出反馈。Tastes and monitors the food and beverage products served throughout the operation, providing feedback where appropriate.监督对所有运营设备和营业用品的月度盘点。Conducts monthly inventory checks on all operating equipment and supplies.针对每日营运和质量控制与厨房密切沟通。Liaises with the Kitchen and Beverage Department on daily operations and quality control.对菜单上的所有菜品和饮料有全面的知识和理解，并能推荐菜品和饮料的搭配及促销。Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.确保客房送餐区域的洁净有序。Ensures that the Room Service area is kept clean and organised.与客房部配合，确保严格执行既定的清洁计划。Liaises and organises with Housekeeping Department that the established cleaning schedules are strictly adhered to.

• 送餐部副经理

• 上海佘山世茂洲际酒店
• 2019-02-18 12:26:24

岗位职责1.指导、监督送餐部领班、服务员及订餐员的工作情况；2.定期对本部门人员进行技能技巧，应对技巧培训；3.督导和巡视重要宾客房间的送餐服务工作；4.送餐前，检查送餐车、托盘及赠品，确保一切准备就绪，一旦需要即可送出；5.送餐后,随时关注该房的动态.客人有什么需要,及时的提供服务；6.控制营业所需的餐具，定期参加盘点；7.编制员工排班表，监督员工考勤记录，每月进行评估员工；8.解决各方面的服务问题，处理客人的投诉。针对客人提出的建议给予感谢。岗位要求1.大专以上学历或同等学历，具有2年以上本岗位工作经验；2.通晓餐厅管理和服务方面的知识，具有熟练的服务技能；3.有一定的外语会话能力和处理餐厅突发事件的应变能力。

• 送餐部副经理 Assistant Manager - In Room Dining

• 三亚保利瑰丽酒店
• 2019-02-18 10:00:49

岗位职责

• 送餐部副经理

• 深圳东海朗廷酒店
• 2019-02-18 09:11:51

 协助管理整个私人厨房门的整体运行，确保其顺利进行．以保证客人的满意度，同事的福利。同时要以酒店盈利为前提，尽可能地在控制成本的基础上扩大收入。

• 送餐部经理

• 广州瑰丽酒店
• 2019-02-18 09:02:18

Under the direction of the Assistant Director of F&B, and to coordinate and manage the operation. To provide supervision of the department, operational associates, ensuring that standards and service are maintained in strict accordance with hotel policy. To continually strive to build up new customers, at the same time retain the loyalty of current guests and assist in creating innovative new promotions in order to maximize outlet profit. To be overseeing and directing all aspects of outlet, responsible for guest service, organization and administration and managing of the outlet to exceed guest expectation.

• 备餐经理

• 上海长兴会馆
• 2019-02-17 16:20:36

 1.指导、监督送餐部各岗位服务员的工作。2.督导和巡视重要宾客房间的送餐服务工作。3.送餐前,检查送餐车、托盘及赠品，确保一切准备就绪，一旦需要即可送出。4.控制营业所需的餐具，定期参加盘点。5.编制员工排班表，监督员工考勤记录，评估员工，培训员工，解决各方面的服务问题，并处理客人的投诉。

• Room Service Supervisor | 客房送餐主管

• 安康瑞斯丽酒店
• 2019-02-16 14:48:35

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• Assistant Room Service Manager 助理送餐部经理

• 北京丽晶酒店
• 2019-02-15 08:59:29

职位描述：1.全面负责送餐部的工作，并及时与餐饮部经理或者餐饮部总监汇报；2.定期对本部门人员进行技能技巧、应对技巧培训；3.巡视和督导重要宾客房间的送餐服务工作；4.送餐前，检查送餐车、托盘及赠品，确保一切准备就绪；5.送餐后，随时关注该房的动、.客人需求并及时的提供服务；6.控制营业所需的餐具，定期参加盘点；7.安排员工排班表并监督员工考勤记录；8.解决各方面的服务问题和宾客投诉。岗位要求：1.大专以上学历或同等学历,具有1年以上本岗位工作经验或2-3年以上主管级工作经验；2.具有熟练的服务技能及专业知识；3.有一定的外语会话能力和处理突发事件的应变能力。

• Outlet Manager - In Room Dining 客房送餐经理

• 南宁龙光那莲豪华精选酒店
• 2019-02-14 21:16:16

1. Good English skills (written & verbal)良好的英语口译及书写能力2. Familiar with Computer operation精通计算机程序 3. College Certificate大专毕业证书4. Work experience in a similar position in another international 5 Star Hotel for2-3years2-3年其他五星酒店同职位的工作经验5. Out going personality. Willing to work for long hours外向性格，可接受超时工作

• ID23403 Assistant IRD Manager 送餐部副经理

• 武汉泛海费尔蒙酒店
• 2019-02-13 15:34:40

1.Previous leadership experience in food and beverage required.2.Computer literate in Microsoft Window applications preferred.3.University/College degree in a related discipline an asset.4.Excellent communication and organizational skills.5.Strong interpersonal and problem solving abilities.6.Ability to work well under pressure in a fast paced environment.7.Ability to work cohesively as part of a team.8.Ability to focus attention on guest needs, remaining calm and courteous at all times.1.有餐饮领域的领导经验者优先。2.要求能熟练操作计算机尤其是微软应用程序。3.有相关领域的本科/大专学历者优先。4.出色的沟通和组织能力。5.出色的人际交往和问题处理能力。6.能够在节奏快、压力大的环境下出色地完成工作。7.能够作为团队的一员协调工作。8.能够将注意力集中于宾客的需求，在任何时候始终保持冷静和礼貌。 

• 客房送餐副经理 IRD Asst.Manager

• 上海淳大万丽酒店
• 2019-02-12 17:00:20

1.      To be responsible for the daily supervision of the restaurant, concentrating on service procedure and quality of product.负责日常的餐厅运行，注重服务程序和产品质量。2.      To liaise with directly Housekeeping and Engineering regarding the upkeep, repairs and maintenance of all furniture, fixtures and operating equipment.保持和客房部以及工程部对需要维修，修理和保养的设备和家具的联系。3.      To conduct training and skills development programs, to ensure well trained staff offering excellent service to the guest at all times.指导培训和技能发展的项目，保证受到培训的员工，都能提供良好的服务。4.      To ensure that all restaurant mise en place is correctly prepared and ready for each service period在每个用餐时间，都可以保证所有餐厅准备待用。5.      To maintain a breakage prevention program designed to minimize breakage of operating equipment, and to liaise directly with the Chief Steward and recommend changes to policies or procedures if needed尽量将损坏的物品降低到最小，如需要改变的条例，和主要负责人直接讨论。6.      To ensure all staff attend English Training classes, and meet the required English language level for their positions.让每位员工都注重英语培训和自己职位相符的英语水平。7.      To maintain all relevant records regarding departments personnel and that this information is passed to the Personnel Department.把部门里所有的员工的信息及时报告给人事科。8.      To maintain a close customer contact to ensure satisfaction and recognition of regular guests.与老顾客保持经常地联系，清楚知道他们的满意度。9.      To oversee all presentation of Food and Beverage products, ensure that they meet the standards as laid down by the policies of the Hotel.检查有关于食物和饮料的表述，确保规定的正确实施。10.   To comply with any reasonable request made by Food & Beverage management遵照上级合理的要求。11.   To supervise the service within the restaurant, to ensure that the service standards, quality of product, staff grooming are with all operational policies and hotel standard监督餐厅的服务，同时把服务标准，产品质量, 员工仪容仪表都符合酒店的规章制度政策12.   To ensure that the Hostess staff perform all duties as are required, that the front reception area of the restaurant is neat and tidy. And that the reservation book is properly maintained.保证在全天的轮班中有女服务员， 大堂餐厅整洁干净，所有的预定簿保存妥当。13.   To ensure that all captains are on station and performing all duties as required保证全天都有必需的领导值班。14.   Ensure that all Buffet set ups are correct, fresh and appealing, and to ensure that all set ups are as per the standards outlined in the operating policy and as required by the Executive Chef.在规定和上级的要求下，保证所有的餐具柜都准备妥当，15.   To assist the restaurant manager in spot checks of the restaurant to ensure that all repairs and maintenance has been carried out, reporting any new areas that need attention帮助经理检查餐厅中损坏和需要维修的物件已经及时处理，报告需要关注的新的区域。16.   To ensure that all menu's are clean, neat and tidy, free from marks and dirt, stains or water marks. Replacing any menu with a new one as required.保证所有的菜单是清洁，整齐，没有标记，污染，瑕疵和水渍，替换需要修理的菜单。17.   To ensure that all staff report for work as per the posted roster, and that all leave and sick leave requests are handed to the Restaurant Manager.保证每位员工报告值班记录，同时将离开和病假 的员工请求报告。18.   To assist the Restaurant Manager at all times, ensuring a high level of co-operation at all times.随时帮助经理提高合作水平。19.   Must always check personal hygiene and be well groomed in appearance, as per the grooming standards of the hotel and the department.按照员工准则检查员工的个人卫生20.   Must always maintain a professional image at all times, be friendly and smiling at all times when in contact with guests and staff alike.维持专业人士的形象，当遇到客人和员工的时候，随时保持微笑。21.   When presenting menus to guests or answering guest questions as to the menu content, the person must be fully aware of all menu items and services that are offered, and be able to explain them accordingly.须清楚知道菜单的所有内容和服务，以便于向客人解释。22.   Performs other duties as assigned to meet business needs帮助其他员工完成工作。      23．Attend monthly department meeting             参加月度部门会议

• Room Service Assistant Manager 送餐部副经理

• 西安丽思卡尔顿酒店
• 2019-01-28 23:29:48

1. Check storage areas for proper supplies, organization, and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies.检查仓库地区的存货量，摆放陈列和卫生情况。派专人去保持卫生清洁和整理货品陈列。2. Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.建立易耗品，酒精饮料的平均存放量。完成对库房的补货或对增加物品的采购。3.  Requisition linens / skirting required for business and assign staff to transport such to the IRD back area. 能够进行布草的存取，并分配员工运送到餐厅。4. Review sales of previous day; resolve discrepancies with Finance. Track revenue against budget and forecast.查看前一天的销售和酒水的成本，解决账目上的差异问题。对比实际销售额与预算。5. Meet with the Chef to review daily specials and out of stock items; update board throughout shift. Ensure that staffs are aware of such.与厨师长每天一起查看每日精选，每隔一个班次要更换一次。确保所有的员工都知道。6. Prepare weekly short schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. 根据员工的具体情况制定每周员工排班表。如有特殊情况则进行更改。7. Ensure that Staff report to work as scheduled. Document any late or absent employees. 确保员工是按照排班表工作。记录下员工的迟到或是缺席情况。8.  Coordinate breaks for staff. 合理调节员工的休息时间。9.  Assign work and side duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations which compromise the department’s standards and delegate these tasks.根据部门的运作程序为员工分配任务和职责。如在员工当班期间出现加班或是换班情况需及时与当事人进行沟通。发现有悖部门运作标准的情况并分配任务。10. Conduct line-ups with staff and review all information pertinent to the day’s business.                 组织员工短会并在会上重温当天所有的相关信息。11.  Inspect grooming and attire of staff; rectify any deficiencies. 检查员工的仪容仪表并予与更正。12.   Inspect, plan and ensure that all materials, equipment and service carts are in complete readiness for service; rectify deficiencies with respective personnel. 检查，计划和确保所有的设备，器皿和服务车都可用。如有任何问题需及时命相关人等进行修护。13. Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel. 持续检查员工各方面的行为和职责，确保所有的程序运作与部门标准相一致；如有不足之处需及时改正。14.  Inspect cart-table set-ups; check for cleanliness, neatness and agreement to departmental standards; rectify deficiencies with respective personnel.检查餐车的清洁卫生以及整洁度是否和部门标准相一致。15. Follow up on all special requests.满足客人的所有特殊要求。

• IRD Asst. Manager 送餐部副经理

• 成都富力丽思卡尔顿酒店
• 2019-01-25 21:07:46

- College degree- Fluent English in Written & Spoken- Min 3 years relevant working experience in international hotels- Outstanding communications and problem solving skills- Strong leadership and a team player

• 中餐厅服务员

• 深圳市壹号酒店公寓有限公司
• 2019-01-20 19:19:45

岗位职责1. 熟知当天订餐情况，注意记录宾客的特别活动(如生日庆祝会)，应及时向主管汇报。2. 替宾客存取保管衣物，并询问有无贵重物品，贵重物品提醒宾客自行保管。3. 迎接宾客，引导宾客到预订台位或宾客满意的台位。4. 客满时，负责安排好后到的宾客，使宾客乐于等位。5. 随时注意听取宾客的意见，及时向上级反映。6. 随时注意在接待工作中的各种问题，及时向上级反映和协助处理。7. 掌握和运用礼貌语言，负责接听电话，宾客电话订餐应问清楚基本信息。8. 向客人介绍餐厅各式菜点、各种饮品和特式菜点，吸引宾客来餐厅就餐。岗位要求1.XX毕业或具有同等学历，经过餐饮服务培训，有一定的日常外语会话能力。2.有熟练的服务技能技巧和一定的应变能力，能妥善处理服务中出现的一般性问题。3.掌握餐厅服务规程，了解餐厅各种菜肴的基本特点和简单的烹制方法。4.工作主动、热情、认真，责任心较强。5.身体健康，仪表端庄。形象佳五险一金。年底双薪。工作氛围好。包食宿。定期员工旅游。

• 送餐部经理

• 南京丽思卡尔顿酒店
• 2019-01-09 14:40:44

工作职责：1.指导、监督送餐部领班、服务员及订餐员的服务工作。2.巡视和督导重要宾客房间的送餐服务工作。3.送餐前，检查送餐车、托盘及赠品，确保一切准备就绪，一旦需要，即可送出。4.控制营业所需的餐具，定期参加盘点。5.编制员工排班表，监督员工考勤记录；评估员工，培训员工，解决各方面的服务问题和宾客投诉。岗位要求：1.大专以上学历或同等学历,具有1年以上本岗位工作经验。2.热爱服务工作、工作踏实、认真、有较强的事业心和责任心。3.通晓餐厅管理和服务方面的知识,具有熟练的服务技能。4.有一定的外语会话能力和处理餐厅突发事件的应变能力。5.身体健康、仪表端庄。